As a Chief Executive Officer, I am leveraging my business acumen for devising and implementing new business development strategies to ensure the success of the organisation. To improve the knowledge and capabilities of staff members, I lead training and mentoring sessions.★ Recognised for delivering direction and strategy with a keen focus on accomplishing company objectives.

overseeing end-to-end finance operations, financial planning and analysis, balance sheet reconciliations, looking to make improvements to procedures and controls, as well as ad-hoc projects and requests as and when they come up.

In this role, I have directed overall business operations of the store during the absence of store management. Held complete accountability for ensuring the safety and well-being of the team members and clients. By leveraging people management abilities, I have hired employees, allocated tasks to staff according to their strengths, set objectives based on directions, and evaluated the performance of the team members.I have played an impeccable role in making decisions that are right for the customer, team, and business. Prepared and executed BT&EE operational policies and processes with diligence. I have conducted key holder functions, such as opening the store on time and ensuring the store is securely shut at the end of the business day.★ Trained and mentored team members in carrying out their assigned functions by providing a morning brief and constructive timely feedback based on customer experience to create an environment of continual development.★ Established and maintained a positive working environment for boosting the morale of employees as well as assuring customers feel welcome to explore all the products and services of the EE/BT.★ Achieved complete satisfaction of clients by demonstrating and explaining the features of connected products and services.

In this role, I have gained and maintained up-to-date knowledge of EE products, services, and promotions to ensure the provision of accurate information to clients. Optimised customers' experience by building a positive, welcoming, and attractive environment. I have effectively communicated with clients by assessing and fulfilling their needs.★ Accelerated business growth by promoting brand image and increasing overall sales, meeting and exceeding sales and customer targets.★ Accomplished set KPIs by developing a culture of high performance and motivating colleagues.

As a Samsung Sales Consultant, I have cultivated productive and long-lasting relations with customers by using strong interpersonal and effective communication abilities. Obtained and kept an expert understanding of Samsung products. I was known for maintaining a brand, visual, and operational standards while adhering to store/Blue Square Marketing/Samsung policies and procedures. Delivered superior ideas and suggestions to boost store sales according to client feedback. I have gathered, reviewed, and reported all relevant data daily.★ Devised and executed sales strategies for successfully attaining targeted sales objectives.★ Identified the need for skills improvement and led coaching sessions to enhance the knowledge and capabilities of in-store staff members regarding selling Samsung products.

In this role, I have cultivated an instant connection with people through exceptional communication skills while working in a target-driven environment. Prepared and delivered unmissable sales presentations by using demonstrative tools.★ Secured and closed sales with a keen focus on improving overall business.