Samuel Thraves Email & Phone Number

Blackpool, GB

Blackpool, England, United Kingdom

Our Customer Operations team (we call them ‘COps’ for short) are a crucial link between Monzo and our users. They help people manage their money, solve their problems, and listen to their feedback on our features. All while staying true to the Monzo tone of voice you’re used to.But it’s not just about solving problems. Every single COp has the power to.

Blackpool, England, United Kingdom

Our Customer Operations team (we call them ‘COps’ for short) are a crucial link between Monzo and our users. They help people manage their money, solve their problems, and listen to their feedback on our features. All while staying true to the Monzo tone of voice you’re used to.But it’s not just not about solving problems. Every single COp has the power to.

Blackpool, England, United Kingdom

Closing Sales:Efficiently close sales generated by our skilled sales representatives.Prospecting:Proactively identify and target potential business clients for new sales opportunities.Results-Oriented:Demonstrate a commitment to achieving and surpassing sales targets.Product Expertise:Master eMerchantPay's payment solutions, becoming a trusted advisor to.

Blackpool, England, United Kingdom

Identify and target potential business clients who can benefit from our payment servicesDeliver compelling sales presentations to showcase the value of our payment solutionsBuild and maintain strong, long-lasting customer relationshipsSet and consistently achieve sales targets and objectivesDevelop a deep understanding of emerchantpay's payment.

Grimsby, England, United Kingdom

In my role, I specialise in seamlessly integrating websites, collaborating closely with developers and software engineers to ensure a smooth setup, particularly with our payment gateway. I serve as the go-to person for technical issues, acting as a point of escalation for tier 3 teams.As an Account Manager, I am the direct point of contact for new.

Blackpool, England, United Kingdom

• Be the point of escalation for technical support tickets, by providing 2nd line technical support to both Support Representatives and merchants
• Work closely with the Solutions and Development Teams by being the liaison between both teams and Support and mitigate as many requests being sent into each team by keeping ownership within support.
• Maintain an ethos of continual improvement in the team and wider business whether that be re-defining processes, better use of technology etc. to maximise operational efficiencies. Provide regular feedback between.
• Proactively produce and update technical content within the Campus, ensuring technical knowledge is known and up to date. Ensure regular training is conducted with support agents.
• Provide technical assistance to service & sales teams
• Attend offsite client meetings and virtual meetings where appropriate.

Blackpool, England, United Kingdom

Lead and inspire the Technical Support Team by developing a customer and results focused culture to ensure they are engaged with the business and its objectivesInstil a culture of continuous improvement and excellent customer service across all levels and feedback to the businessPossess a high degree of expertise, passion and finesse for leadership and.

Blackpool, England, United Kingdom

Supporting merchants with all payment devices we offer.

Blackpool, England, United Kingdom

Managing customer accounts within their renewal period. Offering a contact to resolve issues and to handle the renewal process.Pricing accounts and repricing.Agreeing new contract terms and prices with business owners in all business sectors.

Blackpool, United Kingdom

Cold & warm sales. Approaching new prospects with new offers. Pricing percentage and terminal charges. Helping new business get set up with merchant services.Dealing with partner leads and managing them.Consistently performing with sales numbers and variety of product sales. E-commerce payment gateway salesPortfolio salesface to face & over the phone sales

Blackpool, United Kingdom

helping to resolve complex customer issues and assisting colleagues with merchant issuesFollowing all processes and creating new processes for the customer journey. I work with merchants who will of had complex issues. Dealing with bad reviews and providing a solution as a customer service closer.

Blackpool, United Kingdom

Retaining & Renewing Current MerchantsDealing with our current portfolio and finding a upsell opportunity to offer new products that can help grow their business.

Blackpool, United Kingdom

Approaching new prospects

London, United Kingdom

specialised cleaning service & maintenance

London, United Kingdom

Nelson, Lancashire, UK

Working with Hardware, Software and variety of all electrical products and supporting users with their IT issues.

United Kingdom

Learning Mitel Devices

Level 2 Hardware And Networking, Computer Engineering

Activities and Societies: Student CouncilNVQ and Cisco Networking studys

Level 3 Advanced Apprenticeship It Networking & Communication S, Computer Systems Networking And Telecommunications

Raspberry Pi +, Computer Science, Pass

College led course to expand hardware knowledge

Ccent & Ccna