Samuel Toks Email and Phone Number

-Troubleshooting and solving software problems of CtcP machines and processors-Maintaining detailed records of customers queries, installation activities, reported issues, and completed solutions or repairs-Analysis of call logs to discover any underlying issues or trends-Developing troubleshooting procedures to help both support personnel and end users interact properly with hardware and software of the CTcP machines and processors-Use desktop connections to provide online support of machine-Recommend products, services or procedures depending on customers complaint.

-Responsible of theory and practical lessons for the electrical technician vocational training and polytechnic

-Participated to the installation of the new 0.35L and 0.5L juice line( SBO14) -Ensured the interminable and efficient running of the production line.-Responsible for machines Setup and maintenance during my shift.-Check output to spot any machine related mistakes.-Keep records of approved and defective units and final products

-Install, repair and maintain residential electrical installations-Connection and installations of ENEO Cameroon electrical meters-Installations and maintenance of street lightings-Mounting and installation of electrical poles and low voltage networks

-Coordinated various electrical teams to ensure proper installation is done according to wiring plan

-Worked closely with master electricians and Engineers on different preventive and corrective maintenance tasks, on the 15, 30, 90, 225KV transmission lines and substations-Worked as an operating and maintenance technician In 4 different substations-Was responsible of writing every week meeting reports-Assisted in the diagnosis and successful repair of occuring faults on the transmission lines and substations