Samuel Tupy Email & Phone Number

Minneapolis, Mn, Us

Research and design with several prominent clients including: UnitedHealth Group, Blue Cross Blue Shield, and Roche Tissue Diagnostics.Research and design of thoughtful user experiences across multiple industries while balancing the interests of the client and user.Asking thoughtful, pointed questions and communicating effectively in order to successfully embed myself in client teams and add value beginning as quickly as possible.Concord uses the Microsoft office ecosystem for meetings, calendar, email, documents. Slack is also used for chat and file sharing.Extensive use of Figma for prototyping and design

Greater Minneapolis-St. Paul Area

Accomplishments:- Onboarding and mentoring of new team members- Redesigned and tested navify Digital Pathology platform and related algorithm workflows- Successful Human Factors validation study and report for FDA submission of multiple productsRoche uses the Google workspace ecosystem for meetings, calendar, email, documents. Slack is used in addition to Google chat for text communicationFigma is used extensively for prototyping and design including an increasingly complex design system with a wide variety of components, variants and variables*Fully embedded with the Roche team as contracted by Concord*

Responsible for UX Designer of the Broker and Employer Portal for United Health Care.Collaborated with product owners and development leads to plan and design features based on user feedbackNavigated a complex team structure to add value beyond what was expectedDeveloped lasting relationships with several team membersUHG uses the Microsoft office ecosystem for meetings, calendar, email, documents.Extensive use of figma for prototyping and design *Fully embedded with the UHG team as contracted by Concord*

Collaborated with clients and stakeholders on a variety of different projects and initiatives while participating in this fast-paced learning environment.- Influenced team project strategy and thinking in decision-making for group projects- Elevated soft-spoken voices to ensure each team member was heard and valued- Conducted a wide variety of research techniques across different projects including kano analysis, usability testing, competitive analysis, directed storytelling, design ethnography, and heuristic analysis.- Developed sketches, wireframe prototypes, presentations, and multi-touchpoint strategies to communicate recommendations, newly iterated features, and effective ways to connect with the user’s mental model.Prime uses Zoom for video conferencing along with in-person meetings. Slack is used for chat communications. File management and other tools were left to me. I used google for documents and slides.

Eagan, Minnesota, United States

Worked in an innovative and forward-thinking environment with a team of specialists who placed an emphasis on customer protection and privacy in potential crisis scenarios.- Initiated and collaborated in multiple studies and projects within the organization to advance workflow and enhance the user experience.- Promoted twice- Trained and mentored new team members- Led the "question phone line" as a designated point of contact for team members who needed assistanceVivint uses the Microsoft office ecosystem for meetings, calendar, email, documents.

Event planning and team management- Designed weekly events through planning and iteration of event structures, physical layout, decor and atmosphere- Created high-quality experiences with little to no budget- Intentional planning of the participant experience beginning with parking and continuing through the door, lobby, service, post-service engagement and departure- Partnering with other team members to plan out strategic advances in terms of systems and routines within the organization- Assembled and led teams of students and adults at a wide variety of events and programs- Publicly communicated different concepts to a variety of audiences ranging from 1-on-1’s to rooms of 400+ attendees.- Participated in leadership development training and practice on a bi-weekly basis.- Organized complex events with a wide array of moving parts

User Experience Design Certification

Activities and Societies: Public Speaking, Professional Development, Client Work, Solo Project, Group Project

2-Year Associates, Organizational Leadership