Samuel Ukpong Email & Phone Number

Lagos, Nigeria

Yaba, Lagos, Ng

- Business product & sales growth strategy, customer acquisition and retention, as well as expanding business relationships- Recruitment, development, and management of human capital- Overseeing and improve company operations - Coordinating, planning, supporting, and leading the implementation of Advansio’s business activities, products, goals and objectives- Company policy development, review, and product implementation- Strategic planning with CEO, CTO, and other senior managers covering financial and non-financial goals - Overseeing marketing initiatives and implementing better business practices

Lekki, Lagos State, Ng

• Manage and lead the execution of the project planning, requirements analysis, project tracking, solution testing, solution implementation, and post-implementation maintenance• Responsible for identifying and developing tactical strategies to expand solution adoption and business profitability• Managed the establishment and adoption of Software Development Life Cycle industry best practices • Implemented USSD based loan repayment for a Federal Government loan scheme, significantly reducing and preventing non-performing loans• Ensures that the IT Service Management processes are documented and maintained• Part of the strategic team for the implementation of POS cash-out solution and service for agency banking nationwide• Co-ordination of users training across all product lines across different regions • Manage the execution and quality of Operations processes including incident, change and release, user support, and capacity building• Set monthly, quarterly and annual goals in line with the organization vision • Engage in performance assessment, KPIs, tasks setting and reviews, and staff recruiting

Lekki, Lagos State, Ng

• Earned promotion following superior performance and demonstrated ability to quickly learn and master company’s business concepts.• Directed and managed product development for Bank of Industry inter-bank fund lending and credit assessment system• Led a team of 21 in an aggressive implementation of Core Banking System for Access bank banking wallet operations across Nigeria, using agile methodology• Directed agency banking products design and implementation for Commercial Banks• Managed the continued service delivery and customization of leading agency banking applications platforms and core banking application • Participated in the data gathering, documentation, analysis, implementation, and testing of business processes, systems, and solution requirements.• Developed and managed strong working relationships with application owners, IT and facilities team, as well as vendors to ensure all milestones and deliverables met.• Blueprint Design Facilitation

Lekki, Lagos State, Ng

• Analysed software functionality and technical requirements as well as design peculiarities and architecture to identify testing considerations• Test case preparation using application requirement documents provided by development team• comprehensive test scenarios based on system requirements • Writing test plan, traceability matrix and other relevant test documents• Performed software automation test analysis using web drivers• Execution of manual and automation test scripts• Articulation and documentation of test information including test scripts, test plan, test scenarios, test data pre-conditions and test outcomes.• Wrote of Software Requirement Specification documents and other testing documents• Attended meetings with stakeholders to review standard software development practices and quality analysis methodology• Interface between developers and project managers• Performs end-to-end functional and integration tests

• Finding, documenting and reporting bugs, errors, interoperability flaws and other issues within banking software applications• Detailed tests covering Business Requirement Documents on Finacle Core Banking software and other applications• Manually testing key features on projects• Cover Functional, unit and integration testing• Writing test scripts, test reports, and using defect/bug tracker log

• Finding, documenting and reporting bugs, errors, interoperability flaws and other issues within proprietary software applications• Programmer Person interface between the company and key application developer(s)• Test case preparation using requirement documents provided by development team• Creating set of test cases for sanity testing.• Manually testing key features of the software products.• Creating database queries and checking backend components against initial system requirement• Populating application database with dummy data (correct data-type specified in documentation )• Project based technical contact between client and company• Redesigned company’s website• Updated existing website with articles and web banners• Managed user registration details using MySQL database• Checking System Documentation against actual system before product release