Enrollment Services Associate
Atlanta, Ga
Coordinate with other campus student service areas to facilitate consistent delivery of academic and administrative student support services. Assist students with complex inquiries/issues based on an understanding of all student service functions (including Financial Aid, Registrar, Student Accounts, etc.) that impact customer service provided in the HUB. Answer calls, responds to requests, and refers students to appropriate resources for information on a breadth of topics including but not… Show more Coordinate with other campus student service areas to facilitate consistent delivery of academic and administrative student support services. Assist students with complex inquiries/issues based on an understanding of all student service functions (including Financial Aid, Registrar, Student Accounts, etc.) that impact customer service provided in the HUB. Answer calls, responds to requests, and refers students to appropriate resources for information on a breadth of topics including but not limited to advising, registration, financial aid, student accounts, refunds, international student issues, counseling, new student orientation, testing services, transfer credit evaluations, etc. Show less