Samuel Willis Email & Phone Number

Palatine, IL, US

Seattle, WA, US

• Worked to develop the next leaders within the company utilizing Amazon’s Leadership Principles, advancing Learning Coordinators, Assistant Mangers, Associate Ambassadors, and Amazon Interns.
• Assisted in the opening and launch of a new Amazon Logistics warehouse during the height of the pandemic, onboarding all associates, establishing site culture, and site’s mega cycle process.
• Strict focus on cost during shifts, aligned with Amazon’s efficient rates for associate performance
• Managed Inbound & Outbound shifts for over 50,000 daily package shipments while supervising 100+ Amazon Associates performing in a multitude of different roles

Estero, FL, US

• Oversee all Hertz Locations in Northern Illinois, which brought in $7 Million in Revenue for 2019
• Manage the maintenance, repair, theft prevention, and reselling, for a fleet of over 720 vehicles
• Spearheaded developing employees within Hertz’s Management Trainee program to promote future leaders in the company, meet sales goals, and foster excellent customer service skills
• Responsible for over 30 employees with a wide variety of roles, branch managers, customer service agents, utility workers, transporters, keeping them HR compliant, up to date on safety training, overseeing development.

East Lansing, Michigan, US

• Performed interviews for new hire candidates and onboarding new employees
• Vetted and established the distribution routes for all drivers to maximize efficiency
• Coordinated with the Advertising department frequently with data on pick up rates across locations in the mid-Michigan market to give reach estimates for ad partners
• Managed the relationship between accounts and the State News, regarding anything from advertising inquiries, rack or kiosk requests, service issues, etc.
• Filed all paperwork in relation to my employees including payroll and I-9 processing

Traverse City, MI, US

In Customer Service, I received orders both over the phone and in person and handled monetary exchanges. Engaged with customers on a friendly and polite level to promote a hospitable restaurant environment.Also cross-trained in Food Service as a reliable and dependable worker who could always fill in wherever I was needed in the store. Involving tasks like.

Bachelor Of Arts - Ba, Psychology

Minor, Organizational Leadership