Developed and enhanced comprehensive quality test suites for multiple products, platforms, and applications, including Value Added Services for Marriott InternationalIdentified and documented defects, contributing to the improvement of product qualityEnsured rigorous product quality and consistency by integrating the FreedomPay SaaS platformTroubleshot production issues, improving issue resolution efficiencyMaintained detailed documentation to support seamless project handovers and stakeholder communicationCollaborated with software developers to streamline SDLC processes and adhere to Git flowTrained QA Analysts on Point of Sales workstation setup and company software, enhancing team proficiency

Hosted weekly program using VirtualDJ, WaveCart, and PlayIt LiveFilled out all required program logs; Answered telephone calls from listeners and answered questionsServed as Training Director 2017-2018; Trained prospective DJs to operate station and host their own showMet bi-weekly with other student officers to plan concerts and fundraisersResponsible for day to day station operations

Perform in selective student-run a cappella group performing in 15+ performances per yearArranged music using NoteflightManaged social media to advertise upcoming performances; YouTube post resulted in 10,000+ views Supervised mixing for upcoming EP

Developed programs to scrape data from European Union company directory websites using PHP cURLMade POST requests to sites to conduct searches for companies based on name and location, then retrieved list of results directly from sitesProject was implemented in larger application that would take the same search parameters, and use them to tell the user if a company was real or not based on its presence across the Internet

Answered telephone calls and responded to inquiries or transferred callsTook and prepared to-go orders quickly and accurately