Samuel Yourkwitz Email & Phone Number

City Of Industry, California, United States

• Collected play data of over ten-thousand guests to improve redemption point payout in-store, doubling monthly redemption prize purchases• Maintained consistent 75% gross profit margin on crane machine operations by remaining highly attentive to revenue, pay out numbers, and customer satisfaction• Used Excel to create custom tools and data trackers to consistently hit company targets• Knowledgeable on maintenance of game machines and capable to assist customers with any issue that occurs• Successfully gathered customer data & feedback to help game developer Taito create better products• Constant care of store’s redemption room and game machines, maintaining an attractive image for guests• Assisted other departments as needed, engaging in multiple roles in a fast-paced environment and developing knowledge of workplace systems• Assist customers with inquiries and complaints despite the problem’s complexity

Whittier, California, United States

• Assembled website, managed email campaigns and SEO successfully bringing in more clients• Responsible for managing escrow accounts through use of Microsoft Office tools• Promptly responded to customer enquiries via phone, email, or mail• Built relationships while collaborating with loan officers, real estate agents, and customers

• Completed on-time deliveries by choosing best and most efficient routes.• Contacted customers prior to delivery to confirm and coordinate delivery times.• Consistently achieved high customer satisfaction ratings.

Associate Degree, Real Estate

Associate Degree completion in Fall 2021

High School Diploma

Activities and Societies: Bonita Vista High School Club Blue