Web Media Specialist
CurrentCreated and distributed digital newsletters and email marketing campaigns on a weekly basis through GovDelivery. Updated and maintained numerous online content using Adobe CQ5, and Drupal, while providing online support for various web pages. • Ensured organizational initiatives and projects were successfully communicated to all levels of business, from executive leaders to non-management employees.• Developed comprehensive internal communication strategies that increase employee understanding of enterprise-wide deliverables.• Designed infographics, layouts, presentations, web pages, emails, and other interfaces that enable users to understand, find, and create information, or achieve an intended task.• Worked collaboratively with team members to collect information across all levels of the organization to design solicited newsletters, and create messages, articles, presentations, memos, and more.• Analyzed user metric data and user feedback to improve existing user interfaces and develop new vehicles of effective communication.• Distributed newsletters, executive messages, presentations, and internal memos to thousands of users.• Ensured that distributed information is usable, appealing, clear, branded according to the organization’s standards, and compliant with federal regulations.• Served as a point of reference when the customer is developing new communication strategies or deliverables. • Provided training to users, ensuring and expanding team-wide knowledge.