Created and distributed digital newsletters and email marketing campaigns on a weekly basis through GovDelivery. Updated and maintained numerous online content using Adobe CQ5, and Drupal, while providing online support for various web pages. • Ensured organizational initiatives and projects were successfully communicated to all levels of business, from executive leaders to non-management employees.• Developed comprehensive internal communication strategies that increase employee understanding of enterprise-wide deliverables.• Designed infographics, layouts, presentations, web pages, emails, and other interfaces that enable users to understand, find, and create information, or achieve an intended task.• Worked collaboratively with team members to collect information across all levels of the organization to design solicited newsletters, and create messages, articles, presentations, memos, and more.• Analyzed user metric data and user feedback to improve existing user interfaces and develop new vehicles of effective communication.• Distributed newsletters, executive messages, presentations, and internal memos to thousands of users.• Ensured that distributed information is usable, appealing, clear, branded according to the organization’s standards, and compliant with federal regulations.• Served as a point of reference when the customer is developing new communication strategies or deliverables. • Provided training to users, ensuring and expanding team-wide knowledge.

Creative and detail-oriented Photographer, Graphic Designer, and Videographer with over 15 years of experience in producing visually compelling content for various platforms. Proficient in photography, graphic design, and video production, with expertise in Adobe Creative Suite and a passion for storytelling through visuals. Proven ability to manage projects from concept to completion while meeting client needs and maintaining brand consistency.• Provided photography services for events, portraits, fashion, and e-commerce, ensuring high-quality images tailored to client needs.• Managed project logistics, including equipment setup, coordinating with creative professionals, and meeting client specifications.• Edited and retouched photos using Photoshop and Lightroom, including color grading, object removal, and image preparation for print and web.• Developed project proposals, estimated costs, and managed budgets while conceptualizing and executing design projects, including branding, promotional materials, and websites.• Collaborated closely with clients to bring their vision to life through creative designs for logos, marketing collateral, and other visual assets.

Responsible for updating, maintaining, and creating digital content for social media, print, and presentations. Managed an audience of over 75,000 users while targeting and engaging attendees for an annual in-person conference. Implemented strategic initiatives that successfully increased conference attendance from 70,000 to over 75,000 over a four-year period.• Developed and published diverse content, including articles, videos, advertisements, and visual media, managing all aspects of content formatting and uploads on CRTonline and CardioTube.• Led video production efforts, recording, editing, and publishing interviews and presentations while overseeing exclusive YouTube content and performance metrics.• Diagnosed and resolved website issues, ensuring cross-platform compatibility, content accuracy, and optimal user experience across multiple browsers.• Managed large-scale email campaigns for 80,000+ subscribers, designing engaging materials, refining target audiences, and optimizing performance through A/B testing and data analysis.• Designed in-house marketing materials and maintained branding consistency for digital and print media, reducing reliance on external contractors and enhancing overall project efficiency.

Conduct site surveys and walk-throughs of HVAC/SCADA systems to create digital UX/UI layouts for automation. • Conducted site surveys of HVAC and SCADA systems to assess DDC components, panel installation sites, and integration methods.• Collaborated with engineers to create installation drawings using Microsoft Visio and developed UX/UI interfaces in Niagara AX software, optimizing system efficiency and performance.• Designed modular graphics and ensured quality assurance of GUIs for functionality and compliance with client standards.• Acted as liaison between clients and management, addressing project standards, issues, and updates during on-site visits.• Developed training materials for new employees and supervised task delegation to enhance team productivity.

• Completed transferring 7 research websites from html to a new Wordpress platform within 6 weeks of an 8 week deadline. • Created a separate menu structure for each website and enabled a system for external websites to be updated regularly and consistently • Researched revenues for publicly traded media companies

Assisted with the music video production of 2 local Washington D.C. Song Artists Bilal Salaam and Lulu Fall. With the Adobe Creative Suite I was able to create special effects and edit video footage. (Programs used: Illustrator, Photoshop, Final Cut Pro, After Effects)

• Created and designed business cards, flyers, web banners, web layouts, ads, and posters through the use of Adobe Creative Suite• Performed general administrative duties while working in a creative environment

Edit images and designed magazine layouts with the Adobe Creative Suite. (Programs used: Illustrator, Photoshop, InDesign)