Lead the operations and maintenance of the hybrid cloud Infrastructure enterprise for the FERC agency comprising of a primary/secondary datacenter in DC/MD, six regional offices across the continental US, and a footprint in Azure Government Cloud with a ~1,900 userbase, multiple government agency and energy industry public partners system federations, 59 homegrown applications, and 1,300+ physical/virtual assets. In parallel, stood-up and lead new corporate initiatives to implement FEDRAMP compliance for existing products and services serving six federal agencies.

As Project Director, I lead the design, development, implementation, and operational activities of the Vehicle Systems Department portfolio comprising thirteen IT systems, 25 FTEs, 50 participating states, 18 business partners, and federal oversight with $55M budget responsibilities.I am entrusted with balancing P&L and spearheading complex IT projects, such as .Net platform product development, system infrastructure migrations, B2B system integrations, web UI applications development, to transactional/analytics system modernization.Among my notable accomplishments, I:• Maximized ROI for the program and involved stakeholders by enhancing scalability, availability, and IT system redundancy through the design and implementation of an IT program management framework to identify, select, define and align IT initiatives with strategic business objectives.• Defined and executed robust IT roadmaps for three programs successfully delivering 56 projects within three years concurrently identifying process improvement opportunities to optimize program efficiency/effectiveness.• Streamlined the program/project estimating, cost tracking, and initiative impact analysis process by implementing a portfolio financial model to effectively coordinate with stakeholders in continuously defining program priorities.• Enabled continued program growth with a capacity to elevate revenue up to $2.5M annually by defining two new revenue vehicles.• Boosted national participation of the NMVTIS from 92% to 99% and 100% within a year.• Stimulated private-sector program participation by 42% with projected revenue increase of $630k YoY.• Reduced non-revenue generating system usage by 80% through the institution of third-party integration CAPTCHA requirements.• Elevated system data integrity processing by 85% since 2018.

At CGI Federal, I steered the development of operational frameworks for a new Platform-as-a-Service product, CGI Unify360TM. My key responsibilities included: providing project/program management leadership and managing product development, hybrid IT, and IaaS implementation projects/programs.Following are some of my key achievements:• Orchestrated the planning and deployment of the CGI Unify360TM Platform in the Public Cloud, AWS/Azure.• Strategically positioned as Scrum Master and demonstrated CGI Unify360TM product offerings to prospective clients.• Spearheaded the HITM-Cyber Security Program to ensure the provision of the company's cybersecurity services in a public cloud.• Transitioned an AWS hosted SaaS offering to an on-premise hosted PaaS on VMware.• Piloted the development and publishing of CGI Unify360TM operational frameworks and management plans to support CMMI certification level 2 initiatives of the product.• Led project staff including architects, engineers, vendors, and subcontractors to specify a new MSI/SIAM product.

As Project/Program Manager, I piloted the delivery of contracted transition services, maintained the quality and health of multi-million-dollar programs, steered compound efforts across IT disciplines, stimulated organic growth, and improved organizational processes. Moreover, I managed a $1.8M budget, led multiple project teams of 13+ members across IT delivery towers, and controlled the distribution of proprietary, confidential, and pertinent information.Highlights associated with this job role include:• Led PaaS/IaaS/DaaS implementations and ensured high-quality service on client engagements.• Drove continuous improvement across existing business processes through adaption of project management best practices.

Within this job role, I managed the planning, design, delivery, and continued sustainability of system migrations, product development, and training programs. One of my core roles was to lead business case analysts, architects, engineers, subject matter experts, and project managers. A small section of my noteworthy accomplishments include:• Oversaw architectural solution design, infrastructure migration, and systems' test & evaluation of three highly visible, mission-critical, and DoD-wide systems to the DISA OSS platform.• Streamlined project lifecycle process by incorporating PMI methodology in the existing project management office.• Developed key organizational performance metrics to identify process successes and improvement areas, while enhancing DoD network connection services to the Warfighter and DoD Mission Partners.

Provide project management analysis/support to establish a PMO for an ACAT I IT program, provide ad-hoc reporting throughout the System Development Life Cycle of a large-scale SAP SRM software module integration project, and leadership assistance to Deputy PM and PM to achieve software deployment.

Concurrently deliver comprehensive project coordination, program and policy analysis of agency and federal contracting procedures, principles, policies, and practices to optimize performance and contract actualization throughout project life cycle. Providing full spectrum of project administration for research and development, information technology, and organizational development projects up to half a million dollars in value, developing all project requirements, including statement of work, SOW; performance work statement, PWS; sole source justifications; and government estimates.

Provided full spectrum of business analysis on operations, business development, budget management, asset procurement, marketing, client relations management, staffing and human resource functions to advance strategic organizational and operational objectives. Effectively served as Project Manager for more than 200 projects, utilizing PMI standards and established project management methodology. Expanded client base 20% each quarter, reflecting a 5-10% monthly ROI of strategic allocation of $30,000 annual marketing budget.

Concurrently served multiple roles to achieve business development and organizational growth objectives, including effectively performing human resource, business analysis, marketing, client relations management, lead cost estimator, account management, IT, and staff development functions.• Accelerated new hire assimilation and staff development through highly effective training of bindery men, copier operators, customer service representatives, sales representatives, and cost estimators.• Kept costs current and pricing competitive as Lead Cost Estimator for printing projects up to $100K, conducting data analysis on system table values.• Generated an average of $10,000 in additional sales revenue each month, effectively conducting cold calls, canvassing door to door, developing repeat business, and encouraging referrals through development of marketing campaigns designed for clients that also generated future printing orders for Minuteman Press.• Increased sales 10% through development of revenue-generating quarterly marketing campaigns.