Specialized in food retail donations and local procurement, reporting to Director of Supply Chain with stewardship, logistics, receiving, volunteer processing, and outreach to support 400+ partner sites and neighboring banks in Feeding America network.Promoted in scope of responsibilities through large-scale food rescue coordination alongside Directors and COO by recruiting and coordinating 1000+ volunteers at 2 NALC Stamp Out Hunger Food Drives (‘23, ’24) and 6 Anaheim Convention Center trade shows in an unprecedented 12 months time: Natural Products Expo West (‘23, ’24), IDDBA (‘23), IFPA (’23), and FPFC (’23, ‘24).Deemed a Food Sourcing Mentor in Spring 2024 by Feeding America and chosen among 22 food bankers nationwide to participate in the CHOICE Advisory Council at their Chicago HQ.

Created and organized bespoke volunteerism fundraisers for organizations like Los Angeles Chargers' Bolts Community Crew.

Expanded book of business fourfold to over 200+ nonprofit clients through reengaging sales calls, webinars, marketing, and digitizing historical repository of RFI/RFP documents.Responsible for the redesign and maintenance of the company website including Search Engine Optimization (SEO) link building.Guided full migration of multiple Customer Relationship Management (CRM) databases to cloud server in order to streamline lead follow-up and modernize customer support capability.Increased worldwide MIP subscription sales, joining the Community Brands’ top 10 program partners for the first time in company history, reaching #1 as of June 2020.

Developed new Fairs/Festivals division while supporting Senior Agents with West/Northeast.Holds, offers, routing, block-booking, contract negotiation, fiduciary duty, conference appointments, and client acquisition.Devised processes to reduce errors and delays with Gigwell, Constant Contact, Celebrity Access, and Google Drive.Promoted after three months to Midwest Agent, in addition to Fairs/Festivals, and onboarded incoming Junior Agents.

Provided exceptional customer service through front desk reception and related administrative duties.Operated hotel computer management system, served all guest inquiries, company email, and park ticket sales.Oversaw monetary transactions, concierge assistance, guest services, and mailroom training.Participated in Team Disney Leadership courses and Disney VoluntEARS program.

• Optimized efficiency in day-to-day operation of international e-commerce and fulfillment solution• Implemented direct-to-fan strategy with company founder using analytics to grow web traffic• Built upon SEO and social elements to aid successful launches with clients, such as Aerosmith

• Booked and organized concert events for a volunteer-only student organization• Initially tasked with relations, street team, open mic, and member activity • Led three semesters of events at max capacity that resulted in an increased annual budget

• Enhanced business and customer service skills from a Fortune 100 company• Coordinated the opening, upkeep, and closing procedures of multiple attractions in EPCOT• Augmented the ability to display professionalism with guest service and hospitality experience

• Produced and edited multimedia promotional assets for Bonnaroo Music & Arts Festival• Conceptualized successful online competitions increasing fan engagement, including Bonnaroo’s Funkiest Dancer• Created promotional videos and web content including Bonnaroo Lineup Announcement Special on Xbox Live• Assistant to Original Programming Manager both in-office and on-set during production

• Generated, reviewed, and issued contracts, entered offers, scheduling, and phone reception• Tracked deposits, listed holds, ticket counts, finals, and mail outs• Supplemented the daily workflow of junior agents• Temporarily covered as Assistant to several senior agents when their Assistant was not present

• Promoted from Assistant to Head Sound Tech and Event Management• Load in, stage set-up, soundboard, lighting, and visuals

• Coordination and review of contracts, Billboard report submissions, scheduling• Stagehand & settlement work for high profile acts like Jerry Seinfeld, Elvis Costello, The Fray • Ran scheduling of local events, programming meetings, confirmations, and holds• Ruth Eckerd Hall named Billboard’s top venue under 2500 seats in 2009-2010 while sole intern• Worked directly with Tampa Bay Rays to co-produce Summer Concert Series at Tropicana Field• Hired back in Summer '13 to help with fundraising and inaugural VIP membership program