Samuel Augusto

Samuel Augusto Email and Phone Number

OSS Project Manager @ Vivo (Telefônica Brasil)
State of Paraná, Brazil
Samuel Augusto's Location
Curitiba, Paraná, Brazil, Brazil
Samuel Augusto's Contact Details

Samuel Augusto work email

Samuel Augusto personal email

n/a
About Samuel Augusto

My career goal is to manage IT teams in a globalized business environment and consistently deliver solutions with high quality, efficiency and effectiveness.

Samuel Augusto's Current Company Details
Vivo (Telefônica Brasil)

Vivo (Telefônica Brasil)

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OSS Project Manager
State of Paraná, Brazil
Website:
vivo.com.br
Employees:
22006
Samuel Augusto Work Experience Details
  • Vivo (Telefônica Brasil)
    Oss Project Manager
    Vivo (Telefônica Brasil)
    State Of Paraná, Brazil
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  • Vivo (Telefônica Brasil)
    Oss Project Manager
    Vivo (Telefônica Brasil) Apr 2021 - Present
    Brazil
    Initiate, model, manage and deliver projects to achieve the unified to-be OSS architecture for the Resource Domain including software solutions procurement, implementation, migration and legacy software decommissioning.
    View
  • Vivo (Telefônica Brasil)
    Senior Consultant
    Vivo (Telefônica Brasil) Oct 2019 - Apr 2021
    Curitiba, Paraná, Brazil
    Project Management, Functional Design, Solution Architecture, Team member coaching and whatever is necessary to consolidate the new area. Insourcing Operational Data Store based on Haddoop technology from a full stack vendor. Challenging in terms of knowledge and politics. Next big thing in the pipeline? Full solution upgrade and technology overhaul.
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  • Telefônica Brasil
    Project Coordinator
    Telefônica Brasil Apr 2015 - Oct 2019
    Migration ProjectsLead and manage the project team that created a solution from concept to production to migrate clients on the CRM, OSS and Billing domains. The architecture comprehends 5 legacy source systems, 4 target systems and the migration engine. A mix of internal developers, existing software factories and new vendors selected through RFP developed the components. More than 6 million clients migrated with near to no disruption to operation and/or impact to customers.
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  • Gvt
    Development Coordinator
    Gvt Jan 2014 - Nov 2014
    Overlord ProjectLead a multidisciplinary team to design the road map and strategy to renovate of the OSS application stack that supports the fulfillment, resource and number inventory, network discovery and reconciliation processes. Conducted the RFP to select and recommend the vendors, approach to project execution and payback. The project was put on hold after Telefonica acquired GVT.
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  • Gvt
    Development Coordinator
    Gvt Apr 2013 - Mar 2014
    OSS Inventory CoordinatorManage the development team that supported the internal and external inventory systems.
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  • Gvt
    Development Specialist
    Gvt Sep 2012 - Mar 2013
    New Sales Migration ProjectLead and manage the software development and operation of client migration from legacy CRM to the new CRM application. Identify and correct data inconsistencies in the legacy system after obtaining approval from business areas to improve migration efficiency.
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  • Gvt
    Development Specialist
    Gvt Aug 2010 - Jul 2012
    Billing Corporate ProjectLead and manage the project and development team replacement of the legacy CRM and Billing integration for corporate clients. The objectives where achieved and the legacy integration was decommissioned.
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  • Accenture
    Functional Architect
    Accenture Nov 2008 - Aug 2010
    Design a standard reporting tool with the objective to reduce or eliminate data collection and manipulation effort to create the monthly service performance reports. The tool will be the global standard for BPO contracts. Activities include requirement analysis, functional design, product test, user acceptance test, deployment to contracts and ongoing support.
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  • Accenture
    Service Management Coordinator
    Accenture Dec 2005 - Aug 2009
    Support the outsourcing contracts leadership in performance reporting, trend analysis, incidents and problem management, change management, satisfaction survey and processes evaluation and improvement for service delivery. The team created an automated reporting tool and reduced 20% cost and effort to generate the monthly reports.
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  • Accenture
    Billing Consultant
    Accenture Feb 2004 - Nov 2005
    On-site support for the billing solution including billing, CRM, web and provisioning in a large mobile telecommunication company. Single point of contact between the customer and the Accenture software factory.
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  • Accenture
    Eai Analyst / Consultant
    Accenture Jan 2001 - Jan 2004
    Architecture definition, functional and technical design, development and deployment of enterprise application integration for companies in the telecommunications industry. Enabled the company business processes by integrating CRM, Billing, Provisioning and Workforce Management applications, a significant improvement from point-to-point batch interfaces.
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Samuel Augusto Skills

Siebel Soa Business Process Integration Business Analysis Requirements Analysis Telecommunications Software Project Management Business Process Design Business Intelligence Kenan Billing Systems Solution Architecture Sap Requirements Gathering Business Process Improvement Project Management

Samuel Augusto Education Details

Frequently Asked Questions about Samuel Augusto

What company does Samuel Augusto work for?

Samuel Augusto works for Vivo (Telefônica Brasil)

What is Samuel Augusto's role at the current company?

Samuel Augusto's current role is OSS Project Manager.

What is Samuel Augusto's email address?

Samuel Augusto's email address is sa****@****.com.br

What schools did Samuel Augusto attend?

Samuel Augusto attended Ibmec, Ibmec, Pontifícia Universidade Católica Do Paraná.

What skills is Samuel Augusto known for?

Samuel Augusto has skills like Siebel, Soa, Business Process, Integration, Business Analysis, Requirements Analysis, Telecommunications, Software Project Management, Business Process Design, Business Intelligence, Kenan, Billing Systems.

Who are Samuel Augusto's colleagues?

Samuel Augusto's colleagues are Karoline Lopes Adolfo, Andrew Rocha, Juliana Silvestre Ferreira, Veronica Lustosa Costa Pereira, Letícia Umbelina, Maria Mariana, Elisa Santos.

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