Technical Sales Representative
●Enhanced customersatsfacton100% by promptly responding to over 50customers inquiries daiy reatng to uses of products maintenance requirements, and other necessary information via mail and phone calls●Montored office inventors troubleshooting defectives equipment, and providing recommendations on product development and operations processes heading to improved production efficiency.●Acted as liaison to coordinate information and service between customers and organization using feedback to implement better delivery systems that led to 90%ncrease in revenue generation●Offered after purchase services by working with customers to install, inspect test, maintain, and/or repair equipment increasing customer retention by 80%●Collaborated with production team to oversee and facilitate delivery and installation of products for customers ensuring safety procedures are strictly adhered to and minimizing hazards.