Samuel Baiden Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Forever A Student Is My Creative Company which contains a few of my creative works. The Fundamentals of Being Alive (Book)Forever A Student (A Weekly Blog Post on Substack)Simple But Hard (A Weekly Podcast available on all platforms)

Toronto, Ontario, Canada

Helping online fitness coaches scale to new heights. Collaborated with 7+ clients to achieve an average of 50 active clients charging $200/month within three months, driving growth and sustainable results. Specialized in consultative strategies to optimize business models, content strategies, and client engagement. Passionate about enabling success for SMBs and entrepreneurs in the fitness industry.

Empowered enterprise organizations with actionable insights to enhance workplace culture and performance. Delivered tailored survey solutions that impacted over 5,000 employees across diverse industries. Leveraged storytelling to translate complex data into strategies leadership teams could act on, driving measurable change in employee engagement and satisfaction.

Empowered enterprise organizations to foster employee engagement and cultural transformation through actionable insights and data-driven strategies. Focused on maximizing customer success by driving adoption and ensuring ROI on WorkTango’s solutions.Strategic Partnering: Acted as a trusted advisor for C-suite and leadership teams across industries, delivering tailored strategies that improved employee engagement by 25%+ on average.Retention & Growth: Achieved a 95% renewal rate by… Show more Empowered enterprise organizations to foster employee engagement and cultural transformation through actionable insights and data-driven strategies. Focused on maximizing customer success by driving adoption and ensuring ROI on WorkTango’s solutions.Strategic Partnering: Acted as a trusted advisor for C-suite and leadership teams across industries, delivering tailored strategies that improved employee engagement by 25%+ on average.Retention & Growth: Achieved a 95% renewal rate by proactively addressing customer needs and identifying upsell opportunities.Solution Implementation: Guided enterprise clients through onboarding and adoption of WorkTango’s tools, ensuring seamless integration and measurable outcomes.Data-Driven Insights: Translated complex survey data into compelling reports and presentations, enabling leaders to make informed decisions.Cross-Functional Collaboration: Worked closely with product, sales, and marketing teams to ensure alignment on customer goals and enhance the customer journey. Show less

Supported clients in implementing and optimizing Yardi’s software solutions to streamline business operations, improve efficiency, and achieve desired outcomes. Delivered exceptional technical consulting and relationship management to enterprise and mid-market clients.Client Relationship Management: Acted as a primary point of contact for key accounts, ensuring client satisfaction and long-term retention.Technical Consulting: Delivered tailored solutions by analyzing client needs… Show more Supported clients in implementing and optimizing Yardi’s software solutions to streamline business operations, improve efficiency, and achieve desired outcomes. Delivered exceptional technical consulting and relationship management to enterprise and mid-market clients.Client Relationship Management: Acted as a primary point of contact for key accounts, ensuring client satisfaction and long-term retention.Technical Consulting: Delivered tailored solutions by analyzing client needs and customizing Yardi’s software to align with business objectives.Project Management: Oversaw the implementation lifecycle, managing timelines, budgets, and deliverables to ensure seamless adoption of technology solutions.Problem Solving: Resolved complex technical issues, providing clients with actionable insights and solutions to meet evolving needs.Cross-Functional Collaboration: Partnered with product, development, and support teams to align on client goals and deliver value-added services. Show less

Led a high-performing sales team, delivering personalized technology solutions directly to customers. Consistently exceeded sales targets, earning recognition as a top-performing manager. Built a team culture rooted in collaboration, accountability, and a customer-first mindset.

Guided project direction to ensure alignment with business goals. Tasked with performing technical reviews and providing training to production staff. Trained end-user on best practices to minimize errors.Key Highlights:Technical Support: Maintains a high customer satisfaction score by utilizing active listening skills to create systems and philosophy centred around empathy that focused on Customer Experience. Resulting in a store high Customer Satisfaction Score of 90%… Show more Guided project direction to ensure alignment with business goals. Tasked with performing technical reviews and providing training to production staff. Trained end-user on best practices to minimize errors.Key Highlights:Technical Support: Maintains a high customer satisfaction score by utilizing active listening skills to create systems and philosophy centred around empathy that focused on Customer Experience. Resulting in a store high Customer Satisfaction Score of 90%. Assisted clients with technical problems via email, live chat and over the phone. Show less

Electrical And Electronics Engineering

Bachelor Of Engineering - Be, Electrical And Electronics Engineering

Activities and Societies: United Black Students at Ryerson, National Society of Black Engineers