Samuel Baptiste Email & Phone Number

Atlanta, Ga, Us

Covington, Georgia, United States

Guided clients in the seamless integration of new EMR systems, ensuring compliance with industry standards and client-specific build requirements.Provided comprehensive training to clients, validating their proficiency in operating the system based on individualized configurations.Demonstrated in-depth knowledge of various EMR functionalities, offering expert guidance on system capabilities and customization options.Applied acute and ambulatory workflow expertise in both clinical and non-clinical settings, optimizing processes for enhanced patient care and operational efficiency.Specialized in Conversion Coaching for ambulatory specialties, focusing on Oncology and Women’s Health/OBGYN, ensuring a smooth transition to new systems.Conducted one-on-one consultations with clients to identify specific needs and preferences, tailoring solutions to maximize system effectiveness.Implemented the Analytics-Driven Conversion Tool during Go-Live, enabling real-time monitoring, assessment, and resolution of issues.Proficiently gathered and interpreted data to evaluate user competence and assess key performance indicators, facilitating data-driven decision-making.Identified opportunities to increase productivity on-site, implementing strategies to enhance operational workflows and achieve organizational goals.Conducted thorough analysis of inefficient methods, providing valuable feedback to project teams and clients for process improvement.Supervised and managed all on-site operations, ensuring seamless project execution and client satisfaction.Provided constructive feedback on employee performance, facilitated training sessions, and collaborated on goal-setting initiatives

Newnan, Georgia, United States

Coordinated with external providers, including psychiatrists, therapists, and community resources, to ensure a holistic approach to client care.Oversaw program compliance with industry standards, including adherence to HIPAA regulations and accreditation requirements.Established and maintained strong relationships with community partners, including hospitals, clinics, and advocacy organizations, to expand access to resources and support for clients.Oversaw a team of 4 behavioral health case managers, providing supervision, guidance, and ongoing professional development to ensure the highest level of client care.Developed and implemented individualized care plans, collaborating with clients, their families, and interdisciplinary teams to address mental health needs, set goals, and track progress.Conducted regular case reviews and provided clinical supervision to case managers, offering support and guidance on complex cases and crisis intervention.Monitored and ensured compliance with state and federal regulations, including documentation standards, confidentiality requirements, and accreditation criteria.Facilitated regular team meetings to share best practices, disseminate information on treatment modalities, and address emerging issues in the field of behavioral health.Established and maintained collaborative partnerships with community resources, including hospitals, clinics, and social service agencies, to enhance access to comprehensive care for clients.Advocated for clients' rights and needs, serving as a liaison between clients, families, and external agencies to coordinate services and address any barriers to care.

Tallassee, Alabama

Supervised a team of 15 direct care staff, providing guidance, training, and ongoing support to ensure residents received high-quality care and support.Developed and implemented individualized behavior support plans (BSPs) based on functional behavior assessments (FBAs), resulting in a [percentage] reduction in challenging behaviors.Conducted regular staff meetings and training sessions to disseminate best practices, share behavioral strategies, and address specific resident needs.Collaborated with interdisciplinary teams, including psychologists, therapists, and medical professionals, to create comprehensive care plans tailored to each resident's unique needs.Ensured compliance with state and federal regulations, including licensure requirements and standards set forth by the Department of Developmental Disabilities.Managed budgets, maintained inventory, and oversaw facility maintenance to ensure a safe and comfortable living environment for residents.Fostered a positive and inclusive community within the group home, organizing recreational activities, outings, and social events to promote socialization and enhance residents' quality of life.Facilitated open communication with residents' families and guardians, providing updates on progress, addressing concerns, and involving them in decision-making processes.

Montgomery, Alabama

Developed and implemented comprehensive employment programs for individuals with disabilities, resulting in a 25% increase in successful placements within the first year.Conducted vocational assessments, utilizing standardized tools and interviewing techniques to identify individual strengths, limitations, and career goals.Established and maintained strategic partnerships with local businesses, government agencies, and nonprofit organizations to create job opportunities and implement accommodations.Provided expert guidance on disability-related legislation, including the Americans with Disabilities Act (ADA), and ensured compliance in all employment-related activities.Collaborated with interdisciplinary teams to develop customized rehabilitation plans, incorporating vocational training, counseling, and job coaching to maximize clients' potential.Coordinated workshops and seminars on disability awareness and accommodations for employers, resulting in increased inclusivity and retention rates.Managed a caseload of 20 clients, maintaining accurate and up-to-date records of assessments, progress reports, and employment outcomes.

Montgomery, Alabama Area

Led daily operations of a high-volume Subway location, overseeing a team of 7 employees and ensuring smooth workflow for optimal customer service.Implemented effective scheduling strategies to align staffing levels with customer traffic, resulting in improved service efficiency and reduced labor costs.Conducted regular performance evaluations and provided constructive feedback to team members, fostering a culture of continuous improvement and employee development.Implemented and enforced standardized operational procedures, ensuring compliance with Subway's quality and hygiene standards.Managed inventory levels and coordinated orders with suppliers to maintain optimal stock levels while minimizing waste.Conducted training sessions for new hires, ensuring consistent adherence to Subway's policies and procedures.Addressed customer inquiries, concerns, and feedback promptly and professionally, resulting in enhanced customer satisfaction ratings.Assisted in the day-to-day operations, including staff supervision, inventory management, and customer service.Collaborated with the Operational Manager in implementing process improvements, resulting in increased efficiency and profitability.Played a key role in training new staff members on Subway's operations and customer service standards.

Master'S Degree

Bachelor Of Science - Bs

Associate'S Degree

High School Diploma