-Strategic Planning and Roadmap Development Leadership for Clients-Project Scoping, Design, Sprint Planning, Progress Tracking, and Resource Allocation-Project Pre-Sales Engagement, Proposal, and Estimate Design-Proof of Concept Design and Demonstration-Project Spec and Contract Design-Coaching, Mentoring, and Collaboration with other Architects and Engineers-Relationship Building, and Management with Key Partners, and VendorsProjects:-Microsoft 365 Suite Deployments, Migrations, and Configuration E1/E3/E5-Mergers and Acquisitions-Environment Modernization-Environment Surveys/Auditing-Endpoint Management Solution Design (Intune/Autopilot)-Environment Security Evaluation and Remediation

-Systems Architecture -Lead Project Engineer -Azure/M365 SME - Enterprise -Cloud Transition SME -Endpoint Management SME -IAM/Security/Compliance -O/M365 – Commercial – Government – Education -Industry-Specific M365 -Backup Solutions -Automation -Network Infrastructure -Software Migration -Project Scoping/Orchestration -Environmental Auditing -Emergency Response -Data Recovery -SME/Expert-Level Escalations

- Solid understanding of the fundamentals of Intune architecture and options available, i.e. Azure Registered, Azure AD Join, Hybrid Join, MAM, MDM.- Solid understanding of the best practices and options from a deployment perspective including security, group, and policy design.- Solid understanding of Intune and its components including but not limited; to Autopilot, Device Enrollment, Device Configuration Policies, Compliance Policies.- Understand the fundamentals of packing software and delivering it enterprise-wide, and has proven experience doing so.- Proficient in PowerShell, in particular with Azure AD and Intune. MS Graph API is definitely preferred in addition to PowerShell.- Proven experience in deploying and managing Intune

- Microsoft Windows Server OS (2008/2008 R2/2012/2012 R2/2016)- Installation/Configuration/Troubleshooting- Microsoft Active Directory (Trusts, Group Policy, Login Scripts, etc…)- Microsoft Exchange Setup, Configuration and Troubleshooting- Microsoft SQL Server Setup, Configuration and Troubleshooting- Microsoft Office 365 Setup and Troubleshooting- Citrix XenApp/XenDesktop Setup, Administration and Troubleshooting- Microsoft Windows Client OS (7/8.1/10) Installation/Configuration/Troubleshooting- Enterprise NAS/DAS/SAN Installation/Configuration/Troubleshooting (Equallogic, Compellent, Nimble, Etc...)- Data backup and recovery solutions (Veeam, Datto, Backup Exec, etc…)- Enterprise Wireless Setup, Administration and Troubleshooting- Layer 2/3 Switching- Experience with Hyper-V, VMWare vSphere or other enterprise virtualization administration- Experience with Connectwise- Experience supporting UTM firewalls (Sonicwall, Cisco, Meraki, etc…)- Excellent customer service and people skills- Excellent written and verbal communication skills.

Configure, manage, and maintain a large portfolio of clients' cloud, workstation, network, server, and backup infrastructures comprised with a wide array of vendors.

***Switchfast was acquired by Ascend Technologies in May 2021***Administer and manage many clients' computing infrastructure including:Windows 7, 8, 8.1, 10, Server 2008, 2012, 2016, 2019-PowerShell-Configuration Designer and other deployment toolsMicrosoft AzureMicrosoft Office 365 and On-Prem Office-SharePoint/OneDrive-Exchange-Office AppsShortel8x8SonicwallCisco MerakiWorkstation builds and deploymentNew hires/terminationsData recoverySoftware Licensing(VLSC, Adobe, AutoCAD, and more)TroubleshootingSharePoint solutions design and management

Refurbishment Process Management• Oversaw the end-to-end refurbishment process of computers and technology products, ensuring each item met quality and performance standards. Conducted thorough testing, repairs, and upgrades, optimizing devices for resale.Customer Engagement and Sales Support• Provided expert guidance to customers throughout the purchasing process, addressing inquiries about product specifications, performance, and suitability for their needs. Delivered personalized service to enhance customer satisfaction and drive sales.Inventory Management• Managed inventory levels, including sourcing, tracking, and organizing refurbished products. Implemented efficient processes for product categorization and storage to streamline operations and improve order fulfillment.E-Commerce Operations• Utilized e-commerce platforms to list, market, and sell refurbished technology products. Developed compelling product descriptions and optimized listings for search visibility, contributing to increased online sales.Quality Assurance and Compliance• Ensured compliance with industry standards and best practices during refurbishment activities. Implemented quality assurance protocols to assess product functionality and reliability before reaching customers.Technical Support and Troubleshooting• Provided post-sale technical support to customers, assisting with setup, troubleshooting, and resolving any product-related issues. Developed user-friendly guides and resources to empower customers with self-service solutions.Market Research and Trend Analysis• Conducted market research to identify trends in refurbished technology sales and customer preferences. Used insights to inform product sourcing decisions and develop strategies for competitive pricing and marketing.

Holding company for Doe Hydro and BDH Distribution.

Wholesale Distributor of Hydroponic Gardening Supplies and EquipmentMy duties in this position:• Business strategy and development• Business licensing and tax registration• Marketing, local and online including SEO• Branding• Product sourcing• Product design and development• B2B contract management• Client sourcing• Inventory tracking and management• Shipping and freight logistics• Cold calling• Networking• OEM product licensing• Distribution networking and logistics

Retail Store Specializing in Hydroponic Gardening Supplies and EquipmentMy duties in this position:• Marketing material design and production• Event coordination• Client sourcing• Marketing strategy• B2B Inventory sourcing and management• B2B collaboration• Business strategy and development• Business licensing and tax registration• Customer service• Website development/maintenance• Technology management• Local sponsorship scouting• End user experience testing• Market Research• Competition analysis