Samuel Benedetti Itil®
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Samuel Benedetti Itil® Email & Phone Number

IT Service Delivery Manager at Lenovo at Lenovo
Location: Milan, Lombardy, Italy 7 work roles 1 school
1 work email found @lenovo.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
Role
IT Service Delivery Manager at Lenovo
Location
Milan, Lombardy, Italy
Company size

Who is Samuel Benedetti Itil®? Overview

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Quick answer

Samuel Benedetti Itil® is listed as IT Service Delivery Manager at Lenovo at Lenovo, a company with 38044 employees, based in Milan, Lombardy, Italy. AeroLeads shows a work email signal at lenovo.com and a matched LinkedIn profile for Samuel Benedetti Itil®.

Samuel Benedetti Itil® previously worked as IT Service Delivery Manager at Lenovo and IT Service Manager at Dhl Supply Chain. Samuel Benedetti Itil® holds Degree In Computer Science from Itsos Marie Curie.

Company email context

Email format at Lenovo

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*@lenovo.com
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Profile bio

About Samuel Benedetti Itil®

Started working as a technician in the WMS application support team with various roles, subsequently became an infrastructure manager and later progressed into the Service Management area.Working at DHL Supply Chain Solutions IT Europe as IT Service Manager, part of the MLEMEA Regional IT Product Management department. Customer oriented, strong analytical and IT skills, proven ability in resources leadership, ensuring product performance and service levels are maintained and delivered in line with business and customer requirements. Responsible of final delivery, availability, continuity and quality of IT services related to WMS application with 100+ instances and 1800+ concurrent users deployed worldwide.Solid and extensive expertise in Service Management area including Incident & Problem management, Change management, Supplier Management, Service Level Management and Continual Service Improvement. Strong expertise in Infrastructure management, Operational Service management , IT Product Management, Business Relationship Management and Project Management areas.Experienced Service Manager, ITIL V3 Certified (ITIL/087041).Highly motivated on Customer satisfaction, teamwork and team building, continual improvement opportunities, self improvement and learning something new every day.

Listed skills include Itil, It Service Management, Incident Management, Problem Management, and 21 others.

Current workplace

Samuel Benedetti Itil®'s current company

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Lenovo
Lenovo
IT Service Delivery Manager at Lenovo
peking, beijing, china
Website
Employees
38044
AeroLeads page
7 roles

Samuel Benedetti Itil® work experience

A career timeline built from the work history available for this profile.

It Service Delivery Manager

Current

Milan Area, Italy

Responsible for overall service delivery area under Data Center Group division for Italy, Spain and Portugal regions. DCG division includes servers, storages, networking and multiple defined solutions. Acting as point of escalation for complaints, major incidents and critical situations on post sales issues for distributors, business partners, clients and.

Jul 2016 - Present

It Service Manager

Milan

Responsible in Material Management Competence Centre for managing and coordinating Service Management activities and processes including Incident & Problem management, Service Level Management, Supplier Management and Continual Service Improvement related to a business critical WMS in EMEA region.Direct responsible of final delivery, availability.

Jan 2014 - Jun 2016

Functional Server Farm Service Manager

Milano, Italia

Responsible in Material Management Competence Centre for IT services, facilities management and infrastructural support for a business critical Functional Server Farm in MLEMEA region.Main challenges and responsibilities:- Responsible for Functional Server Farm administration and maintenance including HW/SW.- Responsible for Incident & Problem management.

Apr 2012 - Dec 2013

It Wms Technical Specialist

Milano, Italia

Responsible in DHL MLEMEA competency center for WMS Service Support, hosting platform management, supplier management and test/live sites support and maintenance.Main activities and responsibilities:- WMS Run services support and maintenance.- Server Farm SW/HW management in collaboration with suppliers and facilities maintainers.- Build/Upgrade phase for.

Jan 2010 - Mar 2012

It Senior System Administrator

Milan

Working in DHL IT Service Management area with senior system administrator roles to serve the EMEA business area. Member of IT Service Support team responsible for infrastructural aspects and 2° level application support on DHL WMS.Infrastructural tasks include advanced management of corporate domain, administration of virtualized server farm with 170+.

Jul 2005 - Dec 2009

It Service Support

Milano, Italia

Part of Application Support Team at H3G. The team was in charge to deliver 24x7 service application support to the overall Microsoft infrastructure (350+ servers) dedicated to employees and dealers in H3G Italy (5000+ workstations, 14 sites, 1000+ shops)Tasks include Corporate Domain administration, Microsoft SW implementation and second level support.

May 2003 - Jun 2005

Transport Company Employee

Melzo

Employee in Transport Company with tasks of inbound and outbound goods shipping management and related paper documentation filling.

Nov 2000 - Aug 2002
Team & coworkers

Colleagues at Lenovo

Other employees you can reach at lenovo.com. View company contacts for 38044 employees →

1 education record

Samuel Benedetti Itil® education

  • Itsos Marie Curie
    Itsos Marie Curie
    Degree In Computer Science
FAQ

Frequently asked questions about Samuel Benedetti Itil®

Quick answers generated from the profile data available on this page.

What company does Samuel Benedetti Itil® work for?

Samuel Benedetti Itil® works for Lenovo.

What is Samuel Benedetti Itil®'s role at Lenovo?

Samuel Benedetti Itil® is listed as IT Service Delivery Manager at Lenovo at Lenovo.

What is Samuel Benedetti Itil®'s email address?

AeroLeads has found 1 work email signal at @lenovo.com for Samuel Benedetti Itil® at Lenovo.

Where is Samuel Benedetti Itil® based?

Samuel Benedetti Itil® is based in Milan, Lombardy, Italy while working with Lenovo.

What companies has Samuel Benedetti Itil® worked for?

Samuel Benedetti Itil® has worked for Lenovo, Dhl Supply Chain, Beta 80 Group, and Contship Italia.

Who are Samuel Benedetti Itil®'s colleagues at Lenovo?

Samuel Benedetti Itil®'s colleagues at Lenovo include Luna Z., Raya Sviridov, My-Linh Nguyen, Alvin Bondoc, and Mihai - Adrian Radu.

How can I contact Samuel Benedetti Itil®?

You can use AeroLeads to view verified contact signals for Samuel Benedetti Itil® at Lenovo, including work email, phone, and LinkedIn data when available.

What schools did Samuel Benedetti Itil® attend?

Samuel Benedetti Itil® holds Degree In Computer Science from Itsos Marie Curie.

What skills is Samuel Benedetti Itil® known for?

Samuel Benedetti Itil® is listed with skills including Itil, It Service Management, Incident Management, Problem Management, Change Management, It Infrastructure Management, Project Management, and Process Improvement.

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