Samuel Calderon Email & Phone Number

Pearland, Tx, Us

Greater Houston

• Effectively handle day-to-day front-end operations of a busy customer service department, while maintaining strong communication with management throughout day to limit errors.• Train, and mentor top customer service employees in front-end department, as well as forklift and merchandising staff.• Implement ambitious customer satisfaction goals, and better-enabled customer service staff members to effectively meet them.• Create, edit, and alter customer service strategies and procedures in agile manner to best deliver a satisfying experience for all store customers and staff members – Always with a team member mentality, making sure product is stocked, all areas are handled, and store is always Showtime ready.• Working with employees, vendors, road-shows, and using AS 400 to effectively drive sales and make sure we are up-to-date with supply chain/ inventory.

Customer service oriented position.Heavy cash handling position.Membership and credit card sale representative position.Inform future Costco members about the shopping experience and services provided for them.Integrated communication and customer service skills in additional departments while expanding knowledge of overall business.Other areas worked: Front end, tire center, refunds, food court, receiving, produce, photo and majors/hardlines.

Houston, Texas Area

Assist store guests with all client concerns, including replacements, refunds, returns, and service warranties.• Fulfill and exceed customer satisfaction goals in a consistent manner.• Strong daily operations via communication with GM and AGM• Help tutor new customer service and sales associates after hiring and during seasonal upticks.• Managed incoming and outgoing merchandise by properly keying it in system according to store policy.

Houston, Texas Area

Customer service oriented position.Heavy cash handling position. Integrated communication and creativity skills.Other areas worked: Morning merchandise.

Houston, Texas Area

• Customer service oriented position• Heavy cash handling position • Provided the best shopping experience for customers while assisting them with any inquiry• Integrated customer service skills and creativity in additional departments while expanding knowledge of overall business procedures• Other areas worked: Groceries, Pastries, Bakery, Floral, Parking Lot Attendant, Stocking, and Bagger

Houston, Texas Area

• Assisted undergraduate students in learning and comprehending course material and labs in Anatomy and Physiology• Graded student papers as per request of the professor• Communicated with professor on student progress and any concerns or questions

Bachelor'S Degree, Communication And Media Studies

Activities and Societies: • Anatomy and Physiology Facilitator, January 2014 -December 2014 • Nursing Student Association, January 2014.

High School Diploma