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Samuel Castillo Email & Phone Number

CompTIA CySA+ Certified | Cybersecurity Professional/Enthusiast | IT Support Professional at Greenberg Traurig, LLP
Location: New York, New York, United States 9 work roles 4 schools
1 work email found @allscripts.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email s****@allscripts.com
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Current company
Greenberg Traurig, LLP
Role
CompTIA CySA+ Certified | Cybersecurity Professional/Enthusiast | IT Support Professional
Location
New York, New York, United States
Company size
5341 employees

Who is Samuel Castillo? Overview

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Quick answer

Samuel Castillo is listed as CompTIA CySA+ Certified | Cybersecurity Professional/Enthusiast | IT Support Professional at Greenberg Traurig, LLP, a company with 5341 employees, based in New York, New York, United States. AeroLeads shows a work email signal at allscripts.com and a matched LinkedIn profile for Samuel Castillo.

Samuel Castillo previously worked as IT User Support Specialist at Greenberg Traurig, Llp and Information Technology Service Management Analyst at Bimbo Bakeries Usa. Samuel Castillo holds Splunk from Per Scholas.

Company email context

Email format at Greenberg Traurig, LLP

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{first}.{last}@allscripts.com
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AeroLeads found 1 current-domain work email signal for Samuel Castillo. Compare company email patterns before reaching out.

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Profile bio

About Samuel Castillo

I'm an enthusiastic and driven IT professional with an extensive background in 3 Tiers of IT Support. I recently obtained my CompTIA CySA+ and Splunk Core User certifications. I am currently looking to fill qualifying opportunities in the Cybersecurity & IT Industry that would lead me into landing a Security Operations Center Analyst position. My journey in the IT industry has equipped me with a diverse skill set and hands-on experience that aligns perfectly with the demands of this challenging field. Throughout my career, I implemented security skills and knowledge and utilized various security tools, which lead me to an interest in becoming a Cybersecurity Professional. My current focus is to continue education and honing innovative security skills to continue my amazing journey.

Listed skills include Customer Service, Time Management, Microsoft Office, Computer Hardware Troubleshooting, and 33 others.

Current workplace

Samuel Castillo's current company

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Greenberg Traurig, LLP
Greenberg Traurig, Llp
CompTIA CySA+ Certified | Cybersecurity Professional/Enthusiast | IT Support Professional
New York, NY, US
Website
gtmlaw.com
Employees
5341
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Company profile
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9 roles

Samuel Castillo work experience

A career timeline built from the work history available for this profile.

It User Support Specialist

Current
Greenberg Traurig, Llp

New York, New York, US

  • Support computer hardware and software, maintaining inventory and overseeing system setups, breakdowns, and office moves.
  • Aid with Conference Room Services, including video conferencing, AV setups, and take-downs.
  • Manage mobile devices securely though MS Defender and Lookout Security applications.
  • Perform security scans on User data prior to adding to GT Network.
  • Track user support requests and system failures, escalating complex issues to advanced support teams.
  • Proactively engage with the Helpdesk and local users to identify unreported or repetitive problems.
Nov 2023 - Present

Information Technology Service Management Analyst

Bimbo Bakeries Usa

Horsham, Pennsylvania, US

  • Assisted clients in escalating Incidents and Requests via email.
  • Designed new Enhancements on Service Catalog items for Service Now using Excel spreadsheets.
  • Collaborated with programmers and SMEs to create enhancements for Service Catalog items in Service Now.
  • Tested Service Now workflows in multiple environments (DRP, DEV, QA).
  • Oversaw multiple IT Works/Service Now upgrade projects.
  • Supported multiple back-end user accounts on Service Now.
Nov 2021 - Mar 2023

Information Technology Infrastructure Consultant

Conning

Hartford, CT, US

  • Provided Level 1 IT Help Desk support, including logging requests and troubleshooting via telephone, email or MS Teams.
  • Delivered Level 2 Deskside support for Workstations, servers, network devices, telephones and printers.
  • Documented activities in the tracking system and Service Now Ticketing tool.
  • Designed and built standard platforms, including desktops, laptops, mobile phones, servers, and virtual servers.
  • Managed backup systems on the network.
  • Troubleshot and resolved network connectivity issues for remote sites and VPN users.
Apr 2021 - Jul 2021

Service Desk Specialist

Montefiore Information Technology

Yonkers, NY, US

  • Provided Level 1 technology phone/remote support for the IT Service Desk.
  • Managed user access to Epic systems and Active Directory
  • Assisted end-users with computer systems, software, and hardware issues, utilizing remote access tools.
  • Logged incidents and requests into Service Desk Manager. Documented and triaged tickets to the appropriate IT departments.
  • Maintained updated records of troubleshooting steps and resolutions.
  • Maintained EPIC EMR user accounts to configure access for e-prescribing controlled substances.
Oct 2020 - Apr 2021

Clinical Service Desk Analyst/Ambassador

Allscripts

Chicago, IL, US

  • Provided comprehensive Level 1, 2 support for IT Service Desk, resolved 50-70 hardware and clinical software issues daily.
  • Collaborated with Desktop/Hardware teams to diagnose, resolve, or escalate issues. Maintained hardware, software, and backup systems.
  • Troubleshot back-end/front-end technical issues within Inpatient and Outpatient EMR applications.
  • Configured hard/soft tokens for Physicians' systems for E-Prescribing controlled substances.
  • Supported clinical applications such as Sunrise and Allscripts EHR. Managed EHR user accounts for Physician users.
  • Troubleshot hardware issues remotely, including printer and scanner configuration.
Mar 2019 - Aug 2020

Technical Service Desk Analyst

Allscripts

Chicago, IL, US

  • Provided comprehensive Level 1, 2 support for IT Service Desk, resolved 50-70 hardware and clinical software issues daily.
  • Collaborated with Desktop/Hardware teams to diagnose, resolve, or escalate issues. Maintained hardware, software, and backup systems.
  • Troubleshot back-end/front-end technical issues within Inpatient and Outpatient EMR applications.
  • Configured hard/soft tokens for Physicians' systems for E-Prescribing controlled substances.
  • Supported clinical applications such as Sunrise and Allscripts EHR. Managed EHR user accounts for Physician users.
  • Troubleshot hardware issues remotely, including printer and scanner configuration.
Jul 2018 - Feb 2019

Clinical Helpdesk/Desktop Support Intern

Northwell Health

Lake Success, NY, US

  • Provision Series (Registration application for Inpatient EMR)
  • Add Active Directory groups for AEHR (Ambulatory EMR for Outpatient visits)
  • Disable RCOPIA accounts (RCOPIA is used to prescribe medicine at sites that do not use our primary EMR)
  • Trained on Sunrise Clinical Manager (Inpatient EMR)
  • Trained on Touchworks (AEHR)
  • Customer support on Clinical Phone Calls
Feb 2018 - Aug 2018

Special Education Paraprofessional

Nyc Department Of Education

New York, NY, US

  • Supervised 20-25 students inside and outside of the classroom
  • Aided multiple teachers, occupational therapists, physical therapists, speech therapists and adaptive physical education providers during instruction
  • Worked one on one with children with disabilities
  • Reinforced behavior using positive behavior support
  • Assured the safety of 20-25 small children every day
  • Assited 20-25 students access their personal computers throughout their schoolwork
Feb 2015 - Aug 2017
Team & coworkers

Colleagues at Greenberg Traurig, LLP

Other employees you can reach at gtmlaw.com. View company contacts for 5341 employees →

SF Scott Fink Scott Fink Colleague at Greenberg Traurig, Llp New York, New York, United States, United States View → JC Jack Capper Jack Capper Colleague at Greenberg Traurig, Llp Fort Lauderdale, Florida, United States, United States View → DL Dr. Lucy Rodriguez Dr. Lucy Rodriguez Colleague at Greenberg Traurig, Llp League City, Texas, United States, United States View → HS Holly Scott Holly Scott Colleague at Greenberg Traurig, Llp Fallbrook, California, United States, United States View → DD Denise Dominguez Denise Dominguez Colleague at Greenberg Traurig, Llp Atlanta Metropolitan Area, United States View → MG Martha García Martha García Colleague at Greenberg Traurig, Llp Mexico City, Mexico, Mexico View → JS Jana Strickland Jana Strickland Colleague at Greenberg Traurig, Llp Austin, Texas, United States, United States View → TM Tessie M. Tessie M. Colleague at Greenberg Traurig, Llp United States, United States View → AC Arianna Cabrera Arianna Cabrera Colleague at Greenberg Traurig, Llp Miami-Fort Lauderdale Area, United States View → BB Beth Black Beth Black Colleague at Greenberg Traurig, Llp West Palm Beach, Florida, United States, United States View →
4 education records

Samuel Castillo education

Splunk

Per Scholas

Cybersecurity

Per Scholas

Participant, Information Technology

Year Up United

Registered Nursing/Registered Nurse

Borough Of Manhattan Community College
FAQ

Frequently asked questions about Samuel Castillo

Quick answers generated from the profile data available on this page.

What company does Samuel Castillo work for?

Samuel Castillo works for Greenberg Traurig, LLP.

What is Samuel Castillo's role at Greenberg Traurig, LLP?

Samuel Castillo is listed as CompTIA CySA+ Certified | Cybersecurity Professional/Enthusiast | IT Support Professional at Greenberg Traurig, LLP.

What is Samuel Castillo's email address?

AeroLeads has found 1 work email signal at @allscripts.com for Samuel Castillo at Greenberg Traurig, LLP.

Where is Samuel Castillo based?

Samuel Castillo is based in New York, New York, United States while working with Greenberg Traurig, LLP.

What companies has Samuel Castillo worked for?

Samuel Castillo has worked for Greenberg Traurig, Llp, Bimbo Bakeries Usa, Conning, Montefiore Information Technology, and Allscripts.

Who are Samuel Castillo's colleagues at Greenberg Traurig, LLP?

Samuel Castillo's colleagues at Greenberg Traurig, LLP include Scott Fink, Jack Capper, Dr. Lucy Rodriguez, Holly Scott, and Denise Dominguez.

How can I contact Samuel Castillo?

You can use AeroLeads to view verified contact signals for Samuel Castillo at Greenberg Traurig, LLP, including work email, phone, and LinkedIn data when available.

What schools did Samuel Castillo attend?

Samuel Castillo holds Splunk from Per Scholas.

What skills is Samuel Castillo known for?

Samuel Castillo is listed with skills including Customer Service, Time Management, Microsoft Office, Computer Hardware Troubleshooting, Software, Public Speaking, Microsoft Word, and Teamwork.

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