Samuel Becker Email & Phone Number

Pittsburgh, PA, US

Pittsburgh, Pennsylvania, United States

Robbinsville, NJ

• Budgeting & Capital Planning: Own annual budget for 500,000 sq. ft. distribution center’s infrastructure maintenance and upgrades; consider opportunities, prepare ROIs, present to company ownership
• Data & Analytics: Perform data queries and analysis in Splunk and internal SQL-like database querying system. Merge data from disparate sources including customer orders, internal workflows, and warehouse.
• Project Management: Oversee a dozen onsite contractors on a monthly basis, from cleaning and cafeteria staff to technical trades like electricians and conveyor experts. Manage existing relationships, challenge.
• Business Controls & Reporting: Standardized and established distribution center infrastructure alerting across five facilities. Subject matter expert on critical alerts impacting conveyor throughput and order.
• Performance Management: Currently, coach and evaluate 15 maintenance employees. Previously, overhauled performance management framework and created standards for work documentation in CMMS software and regular.
• Mentorship: Participate in formal mentorship program, meeting biweekly and coaching one early-career supervisor. Support professional development of supervisor direct reports with regular check-ins, goal setting, and.

Robbinsville, New Jersey, United States

• Leadership: Oversaw team allocating 200 production employees across department to support order fulfillment of thousands of customer orders daily for >750,000 individual products used in maintenance, repair, factories.
• Crisis Response: Developed and implemented social distancing and cleaning procedures in response to Covid-19 to ensure that prompt order fulfillment continued uninterrupted for essential business customers.
• Performance Management: Directly managed the performance of 18 individual contributors in facilitation and capacity planning roles; coached and evaluated individual performance and career trajectory.
• Process Improvement: Identified opportunities to reduce order fulfillment error rate, resulting in business savings through 2% reduced customer returns and credits and increased customer satisfaction.

Robbinsville, New Jersey, United States

• Customer Experience Improvement: Managed relationships with customers ranging from small machine shops to Fortune 100 businesses, working to resolve friction in their procurement and purchasing process for 10-15.
• Strategic Analysis: Evaluated customer experience with freight deliveries, identified $100,000s/year in problematic unexpected charges causing customer friction, developed recommendations and presented to senior.
• Management Presentation/C-Level Communication: Developed materials and presented to company leadership about risk and accounts receivable and opportunities to reduce customer shipping costs.
• Cross-functional Collaboration: Convened five warehouse and office management stakeholders to optimize processes for time-consuming custom orders and reduce unnecessary communication, saving 2 hours/day.
• Risk Management: Assessed and managed credit for 20% of customer accounts with aging and risky balances.
• Modeling: Modeled risk of company accounts receivable based upon historical data from 2008 recession and current customers and balances to estimate financial impact of hypothetical recession depths and durations.

Robbinsville, NJ

• Data Analysis: Developed logistic regression model to identify inaccuracies in warehouse inventory, saving 2 hours/day in report generation and tripling the number of problems identified and resolved daily.
• Operational Improvement: Identified and removed unnecessary actions to reduce 10,000 lbs. of manual lifting daily for warehouse employees.
• Business Analytics: Analyzed data from millions of customer orders to understand 5 years of company order growth by industry, customer type, and geography; presented findings to senior leadership.

Cambridge, MA

• Worked on Pop-up Surgical Instruments project in Harvard Microrobotics Lab:
• Designed and fabricated foldable structures compatible with endoscopic surgical techniques
• Worked to identify and model ideal actuation mechanisms made with pop-up book MEMS procedures
• Expanded initial work into senior thesis for Mechanical Engineering
• Published "Pop-Up Tissue Retraction Mechanism for Endoscopic Surgery" (DOI:10.1109/IROS.2017.8202255)

Cambridge, MA

• Taught recitation section for 20 students twice weekly, covering introductory Java programming
• Held weekly office hours, graded problem sets and exams

Greater Pittsburgh Area

• Developed friction-stir welding fixtures and equipment
• Programmed welding robots for proof-of-concept R&D

Cambridge, MA

• Taught 3-hour laboratory sections twice weekly, covering CAD, mechanical design, and machining
• Held weekly office hours to assist students with problem sets and lecture material
• Fall 2015 Certificate of Teaching Excellence recipient (Derek Bok Center for Teaching and Learning)

Cambridge, MA

• Managed a crew of 15 student workers cleaning dorms following student move-out
• Oversaw and completed biweekly cleanings of student rooms during academic year

Master Of Business Administration - Mba

Activities and Societies: • Concentrations: Finance, Business Technologies, Operations Management • Memberships: Business & Technology.

Bachelor’S Degree, Mechanical Engineering, Senior

Activities and Societies: Engineers Without Borders, Harvard Museums of Science and Culture Student Board Mechanical Engineering student.

Ocean Engineering

- Worked with research group focusing on harbor and coastal defense design, modeling, and analysis - Coursework in ocean engineering.

Education record

Activities and Societies: Student Government, Robotics Team, High Q/Quiz Bowl, Musical Theater Valedictorian, Class President, National.