Risk Management | Third Party Risk Management

Service Line: Risk (Program Risk Management)Clients: Xerox, State of New YorkRole: To deliver an objective, fact-based, and explicit predictive risk identification and recovery process for the full project lifecycle of a program and/or project. Deliverables and actions include but are not limited to:-Effectively lead and motivate client engagement teams and provide technical leadership in the assessment, design, and implementation of security and IT risk solutions-Foster an innovative and inclusive team-oriented work environment. Play an active role in counseling and mentoring junior consultants within the firm-Consistently deliver quality client services. Drive high-quality work products within expected timeframes and on budget. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes-Use knowledge of the current IT environment and industry trends to identify engagement and client service issues, and communicate this information to the engagement team and client management through written correspondence and verbal presentations. Stay abreast of current business and industry trends relevant to the client's business-Foster relationships with client personnel to analyze, evaluate, and enhance information systems to develop and improve security at procedural and technology levels-Assist with cultivating and managing business development opportunities

Service Line: Risk (Program Risk Management)Clients: Xerox, Neiman Marcus, State of New Hampshire, State of California, State of Maryland, State of Nevada, State of Montana, NYPA, CVS, Airbus, SEPTARole: To deliver an objective, fact-based, and explicit predictive risk identification and recovery process for the full project lifecycle of a program and/or project. Deliverables and actions include but are not limited to:Led integrated risk management planning activities for large, complex, end-to-end business transformation project, including SAP ERP reconfigurations and deployments to multiple business unit sitesLed Project Management Office (PMO) design/operations and governanceLed organizational planning, re-engineering and transformation initiatives (benefits management, program stakeholder management and program governance), including IT programs and business transformation endeavorsPerformed critical analysis of large complex programs/projects including program performance measures, controls and analytics based analysisDeveloped program recovery plans and remediation options (cost benefit analysis) to senior managementSpecific project responsibilities and accountabilities include:o Managed the integrated risk and opportunity management processo Designed, developed and deployed overall approach, including: - Risk and Issue Planning, Identification, Analysis and Control  - Integrated Program Risk & Opportunity Management  - Risk Response and Contingency Planning  - Communication and Alignment  - Action Plans, including Workaround and Contingency Planso Maintained and continuously improved tools, training materials, and other enablerso Facilitated program level assessments and reportingo Captured risks and opportunities o Developed effective risk & opportunity action planningo Developed realistic, reasonable and complete program risk and opportunity reports (weekly)o Integrated approved action plans into Integrated Plan

Industry: Federal Government | Service Area: TechnologyService Line: Systems Integration Client: United States Postal Service (USPS)Role: To provide project management governance and support in the USPS Full Service space from a structured release/release management standpoint. Deliverables include but are not limited to:-Provide project management support of MEPT (Mail Entry and Payment Technologies) system enhancements and changes. MEPT systems feed USPS financial, sales and marketing systems with over $38 billion dollars of revenue and customer information-Lead Requirements and Testing Phases of the project releases-Manage all Testing activities for each structured release-Manage all project milestones for each release-Provide weekly CIO Dashboard Updates on Program Performance-Create a weekly VP briefing that provides a program update to the Full Service Vice President

Industry: Consumer and Industrial Products | Service Area: SalesService Line: Systems IntegrationClient: Altria Group Distribution Company Role: Deliver the Trade Program project for the Altria Group Distribution Company. Responsibilities included the following: -Managed Sales Trade Program system development and integration projects through all phases of project life cycle - analysis, design, development, testing, implementation, and post-production support-Managed a project team of 10 individuals-Managed a project budget of $6M-Managed a project schedule and resource dependencies-Managed vendor testing activities for unit and integration testing/Lead and coordinated the execution of all test phases for over 100 testers-Participated in project and planning, budgeting, and requirement analysis-Developed infrastructure for communicating project updates to project stakeholders

Industry: Consumer and Industrial Products | Service Area: LawService Line: Systems Integration Client: Altria Client Services (ALCS Law)Role: Support Analyst for the ClarVergence System. Responsibilities included the following:-Gathered business requirements for eDiscovery system development-Coordinated and facilitated testing for special development projects-Evaluated and installed software and perform end-user testing against software-Built client relationships with the end users for special development projects-Developed standard operating procedures for our Enterprise Content Management system for system maintenance-Developed standard operating procedures for our eDiscovery system for system maintenance-Developed and prepared specifications for individual products or components

Industry: Consumer and Industrial Products | Service Area: Records ManagementService Line: Systems Integration Client: Altria Client Services (ALCS - Records Management) Role: Business Analyst for the OpenText Livelink enterprise content management system. Responsibilities included the following:-Gathered business requirements for system development-Managed project timelines and project plans for special development projects-Coordinated and facilitate testing for special development projects-Developed and prepared specifications for individual products or components-Developed and performed test procedures and test programs for quality compliance-Provided user training on Records Management/Enterprise Content Management System

Industry: Consumer and Industrial Products | Service Area: MarketingService Line: Systems Integration Client: Altria Consumer Engagement Services (ACES - Marketing)Role: Project lead responsible for delivering the consumer fulfillment process re-engineering effort. Responsibilities included the following:-Gathered business requirements for system development-Managed project timelines and project plans for a team size of 45-Managed the delivery of all project components from internal and external business partners-Coordinated and arranged all team meetings and project related activities