Samuel Creech Email & Phone Number

Costa Mesa, California

• Detect and delegate new sales opportunities through interactions with end users, channel partners, and distributors• Utilize Salesforce to interact with customers via online chat and email to find the optimal hardware, software, or services for their IT environment• Capture revenue by acting as liaison between end users and strategic partners• Provide pre-sales support for multiple retail partners, by addressing end user questions and concerns directly

Costa Mesa, California

• Position and size a variety of IT solutions based on the customers stated, and unstated needs• Prepare and follow up on professional quotations for home users, small and medium businesses, and APC partners• Establish and strengthen relationships with channel partners, end-users, and colleagues to provide effective solutions• Provide exceptional customer service experience while simultaneously providing technical and troubleshooting assistance to customers

As Head Lifeguard I supervised a staff of 16 lifeguards per shift. I served as a liaison between guard staff and management. I worked to oversee smooth operation of pool safety, maintenance, and customer satisfaction.