Global Head Of Onboarding & Customer Support
Current
Jul 2024 - Present
AeroLeads people directory · profile
Samuel D Email & Phone Number
Servant Leadership|| #Wear Customer Shoes | #Empower Others | #Be an Owner
at
Wati
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Servant Leadership|| #Wear Customer Shoes | #Empower Others | #Be an Owner
Location
Bengaluru, Karnataka, India
Who is Samuel D? Overview
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Quick answer
Samuel D is listed as Servant Leadership|| #Wear Customer Shoes | #Empower Others | #Be an Owner at Wati, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Samuel D.
Samuel D previously worked as Global Head of Onboarding & Customer Support at Wati and Bachelor of Legislative Law (LLB) at Patil Law College. Samuel D studied at Dr. B.R. Ambedkar Institute Of Management Studies.
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Wati
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Profile bio
About Samuel D
Samuel D is a Servant Leadership|| #Wear Customer Shoes | #Empower Others | #Be an Owner at Wati. Colleagues describe them as "Sam built a high-quality customer support team at LeadSquared. He brought many process improvements during his tenure including building a function to manage key accounts. He is a good leader and would always recommend him for senior roles in customer success and support."
Current workplace
Samuel D's current company
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10 roles
Samuel D work experience
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Bachelor Of Legislative Law (Llb)
Current
Patil Law College
Sep 2023 - Present
Senior Manager, Support Site Lead
Singular empowers marketers with next-gen attribution and analytics, provides a holistic solution that combines mobile attribution with cost aggregation, flexible ROI analytics.
Feb 2023 - Nov 2023
Senior Manager, Global Support Engineering
Twilio provides programmable communication tools for SMS, MMS, WhatApp, conversations, Global voice experiences like phone calls, IVRs, call tracking, Reliable transactional and marketing email at any scale with Twilio SendGrid and Customer Data Platform.Programmable Messaging, Customer Interface, Sendgrid, Authy
Sep 2020 - Jan 2023
Enterprise Technical Support Manager
Smarsh provides comprehensive archiving and has compliance, supervision and e-discovery solutions for companies in highly regulated industries, including public sector and financial servicesFrontline Technical Support and Business critical support
Jan 2020 - Sep 2020
Regional Support Engineering Manager
Qubole delivers a Self-Service Platform for Big Data Analytics built on Amazon Web Services, Microsoft Azure and Google Clouds/GCPMulti-Cloud (AWS, Azure, Google Cloud) | Hadoop, Hive, Presto, Spark | Big Data Activation Platform
Jul 2018 - Oct 2019
Manager, Product Support
LeadSquared is a Marketing Software company helping small & medium businesses drive revenue by aligning their marketing and sales activities. Specialties:Marketing Automation, Landing Pages, Lead Management, Lead Analytics, Web Analytics, Email and SMS campaigns, Sales CRM, Lead Capture Automation
May 2016 - Jun 2018
Manager, Product Support
Plivo is a Cloud API Platform and a Global Carrier Services Provider for Voice Calls and SMS.Offer HTTP APIs (REst) that let you add Voice (API) and SMS (API) capabilities to any web or mobile using any web standard language. We simplify the notorious complexity of the telephony business into a simple infrastructure service: Leading the support activities.
Jun 2015 - May 2016
Apr 2013 - Jun 2015
Team Manager (Cvg)
Responsibilities- Call monitoring and timely coaching/feedback. - Review SE’s open cases and provide technical guidance on a daily basis. - Build technical skills of SEs by providing technical and professional mentoring. - Author successful customer-satisfaction scores within the team. - Maintain a solid working relationship with MS Partner Technical Leads.
Jun 2008 - Jun 2013
1 education record
Samuel D education
-
Dr. B.R. Ambedkar Institute Of Management Studies
FAQ
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What company does Samuel D work for?
Samuel D works for Wati.
What is Samuel D's role at Wati?
Samuel D is listed as Servant Leadership|| #Wear Customer Shoes | #Empower Others | #Be an Owner at Wati.
Where is Samuel D based?
Samuel D is based in Bengaluru, Karnataka, India while working with Wati.
What companies has Samuel D worked for?
Samuel D has worked for Wati, Patil Law College, Singular, Twilio Inc., and Smarsh.
How can I contact Samuel D?
You can use AeroLeads to view verified contact signals for Samuel D at Wati, including work email, phone, and LinkedIn data when available.
What schools did Samuel D attend?
Samuel D studied at Dr. B.R. Ambedkar Institute Of Management Studies.
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