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Samuel Dairo Email & Phone Number
Team Lead, Application Support Analyst
at
SYSSOFT CONSULTANTS LIMITED
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Team Lead, Application Support Analyst
Location
Lagos, Lagos State, Nigeria
Company size
Who is Samuel Dairo? Overview
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Quick answer
Samuel Dairo is listed as Team Lead, Application Support Analyst at SYSSOFT CONSULTANTS LIMITED, a company with 14 employees, based in Lagos, Lagos State, Nigeria. AeroLeads shows a matched LinkedIn profile for Samuel Dairo.
Samuel Dairo previously worked as Senior Application Support Analyst at Syssoft Consultants Limited and Application Support Analyst at Syssoft Consultants Limited. Samuel Dairo holds Master Of Business Administration - Mba, Future Of Automation And Ai from Nexford University.
Company email context
Email format at SYSSOFT CONSULTANTS LIMITED
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SYSSOFT CONSULTANTS LIMITED
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Profile bio
About Samuel Dairo
Highly skilled Application Support Analyst with an impressive 5 years experience in application support and a proven track record of successful project implementations. Skilled in resolving complex issues, critical thinking, problem-solving, troubleshooting, and project management. Accomplished in increasing revenue, leading project implementations, and achieving recognition as a top Financial Advisor, committed to collaborative teamwork and achieving business objectives.
Current workplace
Samuel Dairo's current company
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Syssoft Consultants Limited
4 roles
Samuel Dairo work experience
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Senior Application Support Analyst
Current- As a Senior Application Support Analyst at Syssoft Consultants Limited, I play a key role in providing advanced technical support and assistance for various applications. My responsibilities include:
- Provide advanced technical support including problem-solving troubleshooting, and root-cause analysis for the Insurance Enterprise System and other third-party applications.
- Lead a team of application support analysts by offering guidance, mentorship, and technical know-how.
- Manage the end-to-end incident management process, including incident identification, logging, categorization, prioritization, and resolution.
- Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
- Provide training and product support to customers, resulting in a 20% reduction in customer support inquiries
Jan 2024 - Present
Application Support Analyst
- As an Application Support Analyst at Syssoft Consultants Limited, I provided technical support and assistance for various applications. Some of my key responsibilities and accomplishments in this role include:
- Increased revenue for the business from Tangerine Life by 200% in December 2022 through exceptional support service resulting from improved client satisfaction.
- Led the Client Support team in the IFRS-17 project implementation and stakeholder engagements for Tangerine Life, CAPEX Insurance, and Lagos State Assurance Company (LASACO) in 2022/2023.
- Collaborated with the DevOps and QA teams for high-quality, delivery on time.
- Ensured implementation met client requirements specified in the process design.
- Ensured IT quality control through testing of newly implemented processes and fixed issues, and documentation of test results.
Mar 2019 - Jan 2024
Financial Advisor
- As a Financial Advisor at First Bank Insurance Limited, I provided expert financial advice and services to clients. Some of my key responsibilities and accomplishments in this role include:
- Won the 4th Best Financial Advisor award in the 2017 financial year in recognition of my contribution to the overall target of the retail business.
- Contributed Immensely to the overall FBN General Insurance retail target in 2017.
- Managed a team of 10 Financial Advisors to deliver monthly retail targets.
- Developed marketing strategies to compete with other individuals or companies who sell insurance.
Mar 2013 - Mar 2019
4 education records
Samuel Dairo education
Master Of Business Administration - Mba, Future Of Automation And Ai
Bachelor Of Technology - Btech, City/Urban, Community And Regional Planning, Second Class Division
Senior Secondary School Leaving Certificate, Sciences
Anwar-Ul Islam Model College Agege
First School Leaving Certificate, Others, Pass
Local Government Primary School
FAQ
Frequently asked questions about Samuel Dairo
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What company does Samuel Dairo work for?
Samuel Dairo works for SYSSOFT CONSULTANTS LIMITED.
What is Samuel Dairo's role at SYSSOFT CONSULTANTS LIMITED?
Samuel Dairo is listed as Team Lead, Application Support Analyst at SYSSOFT CONSULTANTS LIMITED.
Where is Samuel Dairo based?
Samuel Dairo is based in Lagos, Lagos State, Nigeria while working with SYSSOFT CONSULTANTS LIMITED.
What companies has Samuel Dairo worked for?
Samuel Dairo has worked for Syssoft Consultants Limited and Fbninsurance.
How can I contact Samuel Dairo?
You can use AeroLeads to view verified contact signals for Samuel Dairo at SYSSOFT CONSULTANTS LIMITED, including work email, phone, and LinkedIn data when available.
What schools did Samuel Dairo attend?
Samuel Dairo holds Master Of Business Administration - Mba, Future Of Automation And Ai from Nexford University.
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