Samuel Dimercurio Email & Phone Number

United States

I have assisted several clients all over the country with various projects including creation of TikTok videos, Facebook and Instagram posts, LinkedIn posts, blog copy, setting up a CRM and working on project workflow plans and documents. In addition, I have also done consulting on digital marketing strategy and best practices.

Myrtle Beach, South Carolina, United States

Helped the CEO with organic marketing strategy through social media posts, productofferings, copy of the websiteVideo production and editing for marketing content, as well as live stream production witheffective marketing techniques.Helped craft and manage communication to clients about price changes, new productofferings and company information.

Burlington, Vermont Area

Responsible for monthly coordination with external dealership contacts and internal teams to ensure marketing campaigns were executed properlyContacted Dealership point of contact to gather details on what monthly offers they wanted to highlight on their website. Then sent those details along with the aesthetics of the campaign to our graphic design team..

Williston

Responsible for day to day client satisfaction, participant advocacy, and ensuring that our clients understand the value-added benefits that WageWorks products can bring to the table.Helped build and maintain strong working relationships with the client’s key operational and strategic decision makers, including the executive buyers.Proactively maintained.

111 Main Street, Burlington, VT

Assisted customers with a broad-spectrum understanding of their current financial picture and developed a plan to meet future financial goals. Delivered highest quality customer service, and consistently met or exceeded personal sales revenue goals. Assisted in developing and implementing a referral training program for tellers and customer service.

Waterbury Vermont

• Directly assisted customer employees via phone and email to understand their health and ancillary benefits and worked with them to create a plan to best access and use their benefits. This was accomplished by.
• Coordinated interdepartmental strategy and communication among managers, supervisors, and staff to more efficiently accomplish firm goals and improve internal procedures with the end goal of providing an exceptional.
• Trained new team members in procedures, product knowledge and customer service skills with a special focus on projecting empathy over the phone and email. This directly resulted in immediate positive customer feedback.

Rockville, Maryland

• Led SCI’s Information Management effort as Team Leader of 3 direct reports in the development of sales kit production, distribution, and communication with the Sales and Marketing teams.
• Generated financial reports for use by brokers and investors, and worked simultaneously with IT team to improve direct access to SCI’s self-service reports.

Bachelor'S Degree, Political Science

General Studies