Samuel Dyson Email & Phone Number

Boone, North Carolina, United States

- Provide a high level of technical support regarding Supply Chain issues with-in our product environment for our Customers.- Focused on forecasting demand based on sales velocity to help our customers maximize their profits- Collect and analyze data to make appropriate recommendations that will enhance their ordering/receiving processes.- Work diligently with Suppliers to help resolve EDI/Flat file issues with Ordering/Receiving.- Collaborate with Development to identify, troubleshoot and resolve bugs- Test and validate software through various types of testing to help maintain quality Awards/Achievements - Received 2023 Q4 MVP Award- Conscious Commuter

Boone, North Carolina, United States

Level 3: Expert - I troubleshoot complicated software issues on a wide range of areas within our product environment. - I help customers find a path to resolution for issues they have in their POS systems. I empower our customers to better use our software and have fewer issues in the future. - I have experience with virtual machines to reproduce issues and escalate through the proper channels to help identify and resolve bugs. - I measure up by achieving KPIs and work a rotating on-call shift to maintain 24/7 support for our customer base. I am knowledgeable in the following areas: - Web application troubleshooting- POS troubleshooting- Networking- Data management- UNIX - SQL Anywhere- Mobilink Synchronization- Microsoft Windows servers- Microsoft Excel- PowerShell- E-commerce applications- Apache Tomcat- Database infrastructure- PowerShell- Supply Chain Management

Gibsonville, North Carolina, United States

Greensboro/Winston-Salem, North Carolina Area

This was a summer job in the construction field. Our team worked on commercial projects such as waterproofing the Reynolda Terrace at Wake Forest University, and pressure- washing a denim mill in Mt. Airy. I learned a lot and made some great connections.

Gibsonville, Nc

Team Member, served high quality wines from estate grown vines grown in the heart of Gibsonville.

Burlington, Nc

Bachelor Of Science - Bs, Computing Information Systems

Bachelor Of Science In Business Administration, Computer And Information Systems Security/Information Assurance, Junior

Activities and Societies: Pi Kappa Phi, Church Volunteer, I'm a Junior here at Appalachian State University, I really enjoy going.

Computer Science, Freshmen

Activities and Societies: Social Chair Intramural chair Studied Computer Science and really met a lot of good people. I was able to form.

Highschool Diploma

Activities and Societies: Varsity Soccer for four years, served as captain my senior year.

Computer And Information Sciences And Support Services

Computing Information Systems