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• Arrange and facilitate regular meetings with key stakeholders within your portfolio, guiding and positively influencing decisions and disputes• Proactively respond to the needs of client and customers, including providing relevant information to lessees• Ensuring internal databases etc. are regularly updated with key information• Review and approve, with the assistance of Client Accounts, service charge audited accounts• Manage and authorise all expenditure throughout the year, maintaining cash flow to prevent critical funding issues and ensuring value for money for customers and clients• Ensure estimates of service charges are prepared, reviewed and submitted for billing in line with company expectations including any customer consultation• Liaise with the credit control function to ensure effective debt management of the portfolio, inclusive of initial collection of routine service charge arrears• Ensure that all property is managed in accordance with key Health and Safety legislation including but not limited to Fire Safety, Asbestos and Legionella / water hygiene control regulations• Act as the 'Responsible’ Person for on-site Fire Safety regulation purposes• Conduct comprehensive site inspections of your portfolio at predefined frequencies and ensure inspection reports are submitted within Company guidelines• Complete all Fire, Health and Safety risk assessment/site inspection follow up actions within the defined timescales• Identify issues and possible solutions to matters that arise• Ensure timely delivery of major works• Manage contracts with affiliated external Contractors and oversee their performance and scope of work, ensuring it is in line with Health and Safety at Work Regulations, whilst ensuring they meet the needs and expectations of our customers

•Negotiated and delivered strategic and logistical arrangements and resources between LU, TfL and Capco (Developer) to enable the introduction of a Noise and Vibration attenuation track system (£1.2m) – vital to the success of the development – during Christmas 2016 possession. • Manages internal and external stakeholders to plan maintenance between Balfour Beatty and TfL• Plans site welfare re requirements of Health & Safety Executive & Construction Design Management• Ensures plans include noise mitigation measures to ensure the safety of staff, contractors and public• Manages access, security and use of third party properties including specialist access and scaffolds• Identifies and books London Underground Lines (LUL) properties associated with the works• Liaises with London Underground station agents to enable access and use of station facilities• Compiles, submits and manages applications for approval for licences and permits as needed• Submits worksite documentation and attends possession meeting as BBRP representative• Procures and manages external contract services including security to meet timetables and budgets• Liaises closely with construction team on staging works, methodology, access and documentation• Arranges specialist cranes for contract lifts, including ground investigations and LU lifting acceptance• Organises highways closures and parking bay and bus lane suspensions to ensure deadlines met

• Managed a new outsourced security services contract for US Military base with 2000 staff• Sourced, recruited and managed over 100 local staff to train as force protection for the Forward Operating Base• Liaised closely with US Military to implement biometric testing and vetting and security procedures• Managed all project budgets including $40k/month for guards’ salaries, accommodation, food, utilities• Negotiated effectively with suppliers to ensure value for money at every stage of the project• Collated and delivered highly sensitive military and US Government reports for each new recruit• Planned, designed and delivered one to one and group training to ensure recruits passed courses• Prepared and managed bi-weekly audit conducted by Defence Contract Management Agency• Managed team and resources to ensure efficiency, productivity and utilisation rates were optimised

Operational Logistics Management, Afghanistan 2010 – 2011Selected to manage and maintain large scale of high value equipment store with full accountability for all equipment worth over 1 million pounds. This would also include personal equipment, bedding, batteries, safety equipment to high tech equipment, night vision and radios. Ensured effective resource management and co-ordination of scheduling ready for long range re-supply to troops at check points. This would include distributing the right amount of cold/hot food and large amounts of water, the right amount was crucial to match the number of personal at each check point. Managed a large scale operation to ensure all equipment worth over 1 million was accounted, cleaned and boxed ready to be moved from Afghanistan to the UK.Section commander 2007 - 2010Conducted a 2 month course to qualify for teaching new recruits to a high standard of training, this would include personal administration to basic military survival.Recommended and conducted a training command course and subsequently trained over 40 personnel back at HQ over a numerous of days.Deployed to Afghanistan as a team leader based in Kandahar Airfield and was involved in numerous high intensity strike operations in the south of the country including the largest security and coalition operation to move a power turbine to the Kajaki Dam. Selected to be the face of British forces part of a 5 man team working closely with Slovakian Special Forces.

Responsible for training 50 Iraqi servicemen in soldiering skills, ensuring that each soldier passed required standards by conducting 1-2-1 and remedial coaching. Selected as Specialist Team Commander and deployed to defend key Iraqi police station in Basra, under direct orders from Lt Col. Conducted covert and reconnaissance operations working with a lynx helicopter team to conduct airborne takings. This would include information logging to identify any new changes, all documents had to be 100% correct as these would be used in future British Operations.Supported the Police Service Northern Ireland in security and maintaining the peace, conducted numerous public order operations. Selected and passed a specialist course with a pass rate of 15% , the course taught how to work alone and self motivate with the minimum equipment in multi environments.