Samuel Lamb Email & Phone Number

Portland, Or, Us

Oversee the management of server, storage, and virtualization environments across corporate, development, test, and energy systems, ensuring high availability, regulatory compliance, and scalability.Administer server operating systems such as RHEL, Ubuntu, and Windows Server while leveraging Puppet and MECM for configuration and patch management to maintain system integrity and reduce manual intervention.Manage enterprise storage solutions and virtualization platforms, including VMware vSphere, VxRail, PowerMax, and Azure, providing resilient and scalable storage options for critical applications.Lead automation and job scheduling initiatives using Jenkins, AppWorx, and Stonebranch, automating deployment pipelines and improving operational consistency across all environments.Design and maintain comprehensive backup and disaster recovery protocols with Cohesity, Windows Backup, and Site Recovery Manager to ensure data protection and continuity.Implement and maintain security practices in line with CIP compliance, utilizing tools like SentinelOne, Tanium, Proofpoint, Defender, and PingFed to safeguard infrastructure from cybersecurity threats.Establish and manage monitoring frameworks with SolarWinds to enable early detection of system issues, improve incident response, and ensure high system availability.Oversee capacity and performance management with Turbonomic, optimizing resource allocation, and planning for future infrastructure growth.Collaborate with vendors and manage service agreements, ensuring that contracted services align with organizational goals and deliver value to the business.

Ephrata, Wa, Us

Provides leadership and oversight of all End User Compute, Technology Service Support Personnel in the Service Desk function which ensures that the end user environment meets readiness requirements and that end users are receiving the appropriate assistance as well all leadership. Responsible for oversight of the Platform Operations function to ensure all aspects of the enterprise computing and storage environment and to ensure users have the appropriate, reliable and secure technology platform infrastructure required to perform their business functions. Leads teams and works with Stakeholders to ensure service levels are met or exceeded within established Service Level Agreements (SLAs) and best practices.

Ephrata, Wa, Us

Provided supervision of the Service Desk function and team, of represented staff, in the support, operation and life-cycle management of the End-user Computing environment at Grant PUD. Managed all aspects of the end-user computing environment to ensure users had the appropriate, reliable, and secure hardware and software required to perform their business functions. Lead team and worked with Stakeholders to ensure service levels were met or exceeded within established Service Level Agreements (SLAs) and best practices. Provided daily workload and capacity management in planning and achieving technology service desk target outcomes through effective staff capability development, activity oversight, and resource management.

Ephrata, Wa, Us

Ephrata, Wa, Us

Ephrata, Wa, Us

Associate'S Degree, Civil Engineering

Education record