I work part time with the UX Department at ICAEW alongside my current role. I am currently working on our secondary and tertiary navigation and how we can optimise this for a better user experience.

I work closely with the Head of the Communities department to ensure the regular delivery of member group activities. This includes working collaboratively with the Publications, Events and Marketing teams to support the programming, newsletters, marketing and delivery of events.I liaise regularly with high profile committee members, Government and regulatory bodies and internal stakeholders to ensure that the content provided is current and relevant to the various accountancy… Show more I work closely with the Head of the Communities department to ensure the regular delivery of member group activities. This includes working collaboratively with the Publications, Events and Marketing teams to support the programming, newsletters, marketing and delivery of events.I liaise regularly with high profile committee members, Government and regulatory bodies and internal stakeholders to ensure that the content provided is current and relevant to the various accountancy sectors.I am responsible for monitoring, maintaining and optimizing the online communities, forums and blogs. Other duties includes supporting member access and ease using the system as well as ensuring regular and relevant content and topic discussions. Show less

Data inputting, responsible for maintaining a vital paper based and electronic filing system. Liaising with members and potential candidates on a face to face basis which included attending recruitment events throughout the year at both Oxford and Cambridge universities, in order to actively promote club membership.Assisting candidates in arranging the necessary application requirements, such as facilitating database searches to identify potential sponsors. As well as organising… Show more Data inputting, responsible for maintaining a vital paper based and electronic filing system. Liaising with members and potential candidates on a face to face basis which included attending recruitment events throughout the year at both Oxford and Cambridge universities, in order to actively promote club membership.Assisting candidates in arranging the necessary application requirements, such as facilitating database searches to identify potential sponsors. As well as organising and preparing applications whilst carrying out any necessary investigations.Responsible for carrying out monthly subscription runs and contacting members whose payments have been unsuccessful. I was also responsible for producing monthly statistics and converting the information into an easy to read excel spreadsheet.Organised reciprocal arrangements with a local gym as well as assist in establishing new and existing relationships with reciprocal clubs.Promoted in September 2015 Show less

Liaising with people on a face to face basis and answering any inquiries in a confident, professional and courteous manner.Chasing various companies such as Scottish Life and Prudential on behalf of clients, as well as ensuring that any arising issues are dealt with efficiently.Arranging client meetings.Organising and preparing paperwork for new and existing clients.Providing accurate updates to clients when requested.To ensure that paperwork is completed… Show more Liaising with people on a face to face basis and answering any inquiries in a confident, professional and courteous manner.Chasing various companies such as Scottish Life and Prudential on behalf of clients, as well as ensuring that any arising issues are dealt with efficiently.Arranging client meetings.Organising and preparing paperwork for new and existing clients.Providing accurate updates to clients when requested.To ensure that paperwork is completed clearly, accurately and in a timely manner.Tailoring any reports to an individual’s specific needs or requests, detailing the basis for any recommendations and highlighting the drawbacks such as any potential risks and costs.Responsible for maintaining an important paper based and electronic filing system. Show less

Arranging appointments for individual and group meetings.Dealing with e-mail and telephone enquiries.Organising and preparing paperwork.Responsible for maintaining an important paper based and electronic filing system.