Driven Solutions Consultant who excels in leading customer demos to demonstrate product value and build strong client relationships. Experienced in engaging fast paced and continuously changing situations while working with diverse teams to complete mission critical projects. Thrives in cross-functional environments where there are needs to uncover insights, align teams, and deliver value.TECHNICAL SKILLS:CCaaS: VCC, WEM, ADT, BYOTCRMs: Salesforce, ZenDesk, ServiceNowLanguages: Python, JavaScript, HTML, CSS, VBADatabases: SQL, Postgres, PgAdmin, AWS, SQLite, SSMS, MongoDBAnalytics: RVisualization: TableauAutomation & Server Management: Jenkins, Splunk, VMwareDevelopment / Branch Management: GitHubTeam & Project Management: Confluence, JIRA
Listed skills include Community Outreach, Customer Service, Public Speaking, Troubleshooting, and 19 others.