Eric Samuel

Eric Samuel Email and Phone Number

Trusted ICT Advisor & Consultant to Tech & Business Leaders | Driving Business Value with Technology Solutions | Growth Strategist | Tech Evangelist & Influencer @ IDC
Eric Samuel's Location
Dubai, United Arab Emirates, United Arab Emirates
About Eric Samuel

With over 15 years of experience in the ICT sector, I specialize in developing compelling corporate growth strategies and enhancing market impact through targeted messaging and expert consultancy. My expertise extends to leading research initiatives that enable ICT providers to refine their strategies in response to market developments.๐‚๐จ๐ซ๐ž ๐‚๐จ๐ฆ๐ฉ๐ž๐ญ๐ž๐ง๐œ๐ข๐ž๐ฌ:1. ๐‘ช๐’๐’“๐’‘๐’๐’“๐’‚๐’•๐’† ๐‘ฎ๐’“๐’๐’˜๐’•๐’‰ ๐‘บ๐’•๐’“๐’‚๐’•๐’†๐’ˆ๐’Š๐’†๐’”: Business transformation, portfolio development, channel partner development, go-to-market, vertical-specific growth, solution-specific growth, delivery model optimization, and sales enablement.2. ๐‘ด๐’‚๐’“๐’Œ๐’†๐’• ๐‘ด๐’†๐’”๐’”๐’‚๐’ˆ๐’Š๐’๐’ˆ: Creating compelling marketing and thought leadership content, including company profiles, corporate decks, whitepapers, info briefs, spotlight documents, and event snapshots to amplify ICT companies' market presence.3. ๐‘น๐’†๐’”๐’†๐’‚๐’“๐’„๐’‰ ๐‘ณ๐’†๐’‚๐’…๐’†๐’“๐’”๐’‰๐’Š๐’‘: Conducting in-depth research to provide insights on technology market developments, adoption trends, market forecasts, competitive landscapes, and priorities of CIOs and business leaders.4. ๐‘บ๐’•๐’“๐’‚๐’•๐’†๐’ˆ๐’Š๐’„ ๐‘จ๐’…๐’—๐’Š๐’”๐’๐’“๐’š: Engaging with ICT sector leaders (MDs/CEOs/Strategy Heads/BU leads) to share market insights and participate in strategic review discussions.5. ๐‘ท๐’“๐’†๐’”๐’‚๐’๐’†๐’” ๐‘ฌ๐’๐’ˆ๐’‚๐’ˆ๐’†๐’Ž๐’†๐’๐’•: Collaborating with sales and consulting teams to understand customer requirements and develop tailored project scopes and timelines.๐Š๐ž๐ฒ ๐€๐œ๐ก๐ข๐ž๐ฏ๐ž๐ฆ๐ž๐ง๐ญ๐ฌ:1. Successfully guided numerous ICT companies in achieving their growth ambitions.2. Established strong connections with top executives in both the ICT provider and CIO communities.My goal is to continue driving growth and innovation within the ICT sector by leveraging my extensive experience and network to deliver strategic insights and solutions.

Eric Samuel's Current Company Details
IDC

Idc

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Trusted ICT Advisor & Consultant to Tech & Business Leaders | Driving Business Value with Technology Solutions | Growth Strategist | Tech Evangelist & Influencer
Eric Samuel Work Experience Details
  • Idc
    Associate Research Director, It Services
    Idc Jul 2022 - Present
    Needham, Massachusetts, Us
    ๐Ÿ. ๐‘๐ž๐ฌ๐ž๐š๐ซ๐œ๐ก ๐‡๐ž๐š๐: Head of IDC Middle East IT Services & Digital Business Strategies program. Leading the largest MEA research program in $, clients, and reports. Responsibilities: research agenda development, analyst mentoring, report management, sales pipeline, presales, and ensuring client success and renewals.๐Ÿ. ๐€๐๐ฏ๐ข๐ฌ๐จ๐ซ๐ฒ ๐Ÿ๐จ๐ซ ๐ˆ๐‚๐“ ๐„๐ฑ๐ž๐œ๐ฎ๐ญ๐ข๐ฏ๐ž๐ฌ: Offer strategic advice to senior leadership within ICT providers, assisting in the development of their planning, marketing, and sales strategies.๐Ÿ‘. ๐๐ซ๐จ๐๐ฎ๐œ๐ญ ๐๐ฅ๐š๐ง๐ง๐ข๐ง๐ : Member of IDC's worldwide product planning team focused on the Services sector.๐Ÿ’. ๐๐ฎ๐ฌ๐ข๐ง๐ž๐ฌ๐ฌ ๐“๐ซ๐š๐ง๐ฌ๐Ÿ๐จ๐ซ๐ฆ๐š๐ญ๐ข๐จ๐ง: Engaged in several of IDC's worldwide transformation and development initiatives.๐Ÿ“. ๐€๐ฎ๐ญ๐ก๐จ๐ซ ๐ˆ๐ƒ๐‚ ๐Œ๐š๐ซ๐ค๐ž๐ญ๐’๐œ๐š๐ฉ๐ž: Develops intensive competitive assessment documents for Service Providers in technology areas by evaluating their strategies & capabilities. Specialized in complex studies, like cloud professional services and apps implementation services, each taking 6-8 months.๐Ÿ”. ๐๐ซ๐ข๐ฆ๐š๐ซ๐ฒ ๐‘๐ž๐ฌ๐ž๐š๐ซ๐œ๐ก ๐’๐ฉ๐ž๐œ๐ข๐š๐ฅ๐ข๐ฌ๐ญ: Engages regularly with ICT C-suite executives and CIOs for supply and demand side market insights. Develops and conducts IT Services surveys for insights from ICT providers and CIOs.๐Ÿ•. ๐ƒ๐ž๐ฏ๐ž๐ฅ๐จ๐ฉ ๐ˆ๐‚๐“ ๐Œ๐š๐ซ๐ค๐ž๐ญ ๐ƒ๐ข๐ซ๐ž๐œ๐ญ๐ข๐จ๐ง๐ฌ: Creates storyboarding and messaging for IDC's Directions event attended by 500+ industry leaders, providing yearly mega-trend perspectives. Also contributes to IDC's global Services and CIOs FutureScape teams.
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  • Idc
    Senior Program Manager, It Services
    Idc Jan 2019 - Jun 2022
    Needham, Massachusetts, Us
    ๐Ÿ. ๐ƒ๐š๐ญ๐š & ๐€๐ง๐š๐ฅ๐ฒ๐ญ๐ข๐œ๐ฌ ๐‹๐ž๐š๐ (๐ˆ๐“ ๐’๐ž๐ซ๐ฏ๐ข๐œ๐ž๐ฌ): Led META region's IT & Business Services data practice for 7 years, transitioned to the D&A team as part of IDC's restructuring.๐Ÿ. ๐€๐ฎ๐ญ๐ก๐จ๐ซ ๐จ๐Ÿ ๐”๐€๐„ ๐ˆ๐“ ๐’๐ž๐ซ๐ฏ๐ข๐œ๐ž๐ฌ ๐‘๐ž๐ฉ๐จ๐ซ๐ญ๐ฌ: Creates highly sought-after reports offering insights on key market drivers, inhibitors, CIO perspectives, and competitive assessments of IT Services providers, providing essential guidance to ICT providers.๐Ÿ‘. ๐ˆ๐‚๐“ ๐‚๐จ๐ง๐ฌ๐ฎ๐ฅ๐ญ๐ข๐ง๐ : Advise C-suite executives, engage in pre-sales meetings, develop proposals and pricing, oversee project delivery, conduct surveys and IDIs, analyze insights, perform market sizing, forecasting, and vendor share analysis, offer competitive intelligence, and provide actionable strategic recommendations.๐Ÿ’. ๐„๐ฑ๐œ๐ž๐ฅ ๐ƒ๐š๐ญ๐š ๐Œ๐จ๐๐ž๐ฅ๐ฌ: Developed innovative Excel data models for market sizing and forecasting new technologies, leveraging sound methodology, market knowledge, and advanced Excel skills.๐Ÿ“. ๐€๐ฐ๐š๐ซ๐๐ฌ ๐๐ซ๐จ๐ ๐ซ๐š๐ฆ ๐‹๐ž๐š๐ ๐š๐ญ ๐ˆ๐ƒ๐‚: Developed and led META region's Excellence Awards program. Series in UAE, KSA, Egypt, South Africa, and Turkey. Collaborated with IDC Advisory Board, technical team, attendee acquisition team, and 15+ analysts for 5 years of successful execution and recognition.๐ˆ๐ƒ๐‚ ๐„๐ฆ๐ฉ๐ฅ๐จ๐ฒ๐ž๐ž ๐จ๐Ÿ ๐ญ๐ก๐ž ๐๐ฎ๐š๐ซ๐ญ๐ž๐ซ (๐‘๐ž๐œ๐จ๐ ๐ง๐ข๐ญ๐ข๐จ๐ง): Received multiple awards for exceptional, above-and-beyond contributions to the organization.
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  • Idc
    Program Manager, It Services
    Idc Jan 2016 - Dec 2018
    Needham, Massachusetts, Us
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  • Idc
    Senior Analyst, It Services
    Idc Mar 2012 - Dec 2015
    Needham, Massachusetts, Us
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  • Kpmg
    Senior Analyst, It-Bpo
    Kpmg Mar 2011 - Mar 2012
    New York, Ny, Us
    ๐Ÿ. ๐Œ๐š๐ซ๐ค๐ž๐ญ ๐ˆ๐ง๐ญ๐ž๐ฅ๐ฅ๐ข๐ ๐ž๐ง๐œ๐ž ๐š๐ญ ๐Š๐๐Œ๐† ๐ˆ๐ง๐๐ข๐š: Contributed market intelligence to IT & BPO services, informing annual strategy and regular business discussions. Engaged in internal strategy workshops.๐Ÿ. ๐’๐š๐ฅ๐ž๐ฌ ๐„๐ง๐š๐›๐ฅ๐ž๐ฆ๐ž๐ง๐ญ: Addressed sales and client consulting team requests for business, industry, and technology insights with fast turnaround times, ranging from hours to days. ๐Ÿ‘. ๐๐ซ๐š๐ง๐๐ข๐ง๐ : Co-founder of KBuzz monthly report series at KPMG, creating market buzz and customer engagement through thought-provoking articles.๐Ÿ’. ๐ƒ๐š๐ญ๐š๐›๐š๐ฌ๐ž๐ฌ ๐Ÿ๐จ๐ซ ๐ˆ๐ง๐ฌ๐ข๐ ๐ก๐ญ๐ฌ: Utilized Factiva, OneSource, Capital One, Bloomberg, Hoovers for gathering comprehensive insights, creating actionable presentations for internal strategy meetings.๐Ÿ“. ๐๐š๐ญ๐ข๐จ๐ง๐š๐ฅ-๐‹๐ž๐ฏ๐ž๐ฅ ๐“๐ก๐จ๐ฎ๐ ๐ก๐ญ ๐‹๐ž๐š๐๐ž๐ซ๐ฌ๐ก๐ข๐ฉ: Co-authored visionary documents for Indian regulatory authorities and industry associations.
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  • Forrester
    Research Analyst, It Services
    Forrester Oct 2009 - Mar 2011
    Cambridge, Ma, Us
    ๐Ÿ. ๐Œ๐š๐ซ๐ค๐ž๐ญ ๐‘๐ž๐ฌ๐ž๐š๐ซ๐œ๐ก ๐‘๐ž๐ฉ๐จ๐ซ๐ญ๐ฌ: Authored PAC's SITSI (Software and IT Services Industry) report for India and various IT Services market intelligence and competitive reports in the country.๐Ÿ. ๐‚๐จ๐ง๐ฌ๐ฎ๐ฅ๐ญ๐ข๐ง๐ : Involved in pre-sales to successful completion of market research-backed projects.
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  • Crisil Global Research & Risk Solutions
    Junior Research Analyst
    Crisil Global Research & Risk Solutions Jan 2009 - Sep 2009
    Mumbai, Maharashtra, In
    ๐Ÿ. ๐ˆ๐ง๐๐ฎ๐ฌ๐ญ๐ซ๐ฒ ๐๐š๐œ๐ค๐ฌ: Developed comprehensive industry packs for US-based clients, covering market trends, growth drivers, inhibitors, key developments, PESTLE analysis, company profiles, and key takeaways. Utilized extensive secondary research and various databases for information gathering.๐Ÿ. ๐Š๐๐Ž ๐ˆ๐ง๐Ÿ๐จ๐ซ๐ฆ๐š๐ญ๐ข๐จ๐ง ๐’๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ: Provided data-backed market intelligence to Stonegate Advisors, a US-based market intelligence firm, aiding clients in developing growth strategies.
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  • Crisil Global Research & Risk Solutions
    Research Trainee
    Crisil Global Research & Risk Solutions Jun 2008 - Dec 2008
    Mumbai, Maharashtra, In
    ๐ˆ๐ง๐ญ๐ž๐ง๐ฌ๐ข๐ฏ๐ž ๐‘๐ž๐ฌ๐ž๐š๐ซ๐œ๐ก ๐“๐ซ๐š๐ข๐ง๐ข๐ง๐ : Received specialized training in creating actionable research documents covering Industry Overview, Company Profiles, and Custom Research Deliverables. Also trained in utilizing databases such as Factiva, Capital One, One Source, Hoovers, and Bloomberg for information extraction.
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Eric Samuel Education Details

  • Christ University, Bangalore
    Christ University, Bangalore
    Finance
  • Allahabad Agricultural Institute
    Allahabad Agricultural Institute
    Electronics & Communication
  • St. John'S Senior Secondary School
    St. John'S Senior Secondary School
    Science

Frequently Asked Questions about Eric Samuel

What company does Eric Samuel work for?

Eric Samuel works for Idc

What is Eric Samuel's role at the current company?

Eric Samuel's current role is Trusted ICT Advisor & Consultant to Tech & Business Leaders | Driving Business Value with Technology Solutions | Growth Strategist | Tech Evangelist & Influencer.

What schools did Eric Samuel attend?

Eric Samuel attended Christ University, Bangalore, Allahabad Agricultural Institute, St. John's Senior Secondary School.

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