Samuel Forrest Email & Phone Number

Manchester, GB

The Castings, Manchester

Manchester, England, United Kingdom

Manage the day to day running of the concierge teamKeep amenity areas clean and tidy Use my organisation skills to plan and issue the monthly rotaCreate monthly profit and loss reports for head officeAssisting other departments when required to ensure customer satisfaction Keep team’s HR documentation up to date on the company portalProduce risk.

Manchester, England, United Kingdom

Conduct viewings of the property with investors and new customersMove new residents into the building and provide a welcoming experienceTo manage calls and leasing enquiresProcessing reservations and assisting new residents with the referencing processTo keep the CRM HubSpot up to date with the relevant information and documentation of clientsCreate &.

Manchester, England, United Kingdom

Reply to resident queries and meet all SLA targetsTaking calls and advising and assisting with customers’ requests accuratelyTo organise, log and notify residents of their parcel deliveries Have a good understanding of the local area, to advise residents on what is local to themTo build and maintain good relationships with the residents, partners and.

Bolton, England, United Kingdom

Taking inbound calls and advising and assisting with customers’ requestsBe organised with all emails and team meetingsTo adhere to all GDPR standards and company policies Building good relationships with the manufacturers to improve customer experience Adhere to the company’s brand standards and valuesLiaising with the relevant teams and departments to.

Manchester, England, United Kingdom

Use Rezlynx PMS (Cloud Based Property Management System)Collaborate with housekeeping team on house status and ensure rooms are ready for guests’ arrivalProcessing Check-Ins & Check-Outs, both in person and onlineOversee team members and encourage them to take their own initiative and instilling a sense of can do in the team attitude Taking new.

Manchester, England, United Kingdom

United Kingdom

Working on front desk (check in & check out & other general tasks) Maintaining and organising the company filing systemUsing Opera PMS (Property management system) Using Kaba Saflock (Advanced Technology Lodging Access System) Using Siemens IP Telephone SystemCash handling and banking Using Verifone Merchant ServicesUsing Salesforce

Manchester, United Kingdom

Set & Complete Wake Up CallsEnrol guests onto Marriott Bonvoy (Hotel’s loyalty scheme) Assisting In-House and External guests with query’s and requestsProcess pre arrival planning, manage reports and setup reservationsCreate reservations and process paymentsFollow up call guests after checking inTake room service orders and process in Micros

Warrington, United Kingdom

Using Hetras PMS (Cloud-Based Property Management System)Maintaining and organising the company filing systemUtilising Kiosk Pro (Check In system on Apple iPad)Manage Front Desk (Manage daily tasks)

Liverpool, United Kingdom

Working on front desk (check in & check out & other general tasks) Keeping a clean and safe environment for guests and other colleagues Setting tables to a specific standard Cleaning and keeping equipment safeUsing a POS (point of sale system) Using Rezlynx PMS (high end property management system) Using Kaba ATLAS (Advanced Technology Lodging Access.

Liverpool, United Kingdom

Handling food and food waste Using an industrial dishwashing systemWorking on front desk (check in & check out & other general tasks) Working in Bar & Resturant (serving guests food and drink) Keeping to the company cleaning policy and performing daily cleaning tasksManaging food bar (eg. Refilling breakfast bar)Keeping stock checks and making regular.

Gcse, Tourism And Travel Services Management

Btec Diploma, Travel And Tourism, Pass

Studied about the travel and tourism industry as well as the aviation industry and also learnt how to deal with customer relations.