Samuel G Harrell Email and Phone Number

• Lead SDET on 15-person team specializing in quality assurance and engineering for location-based services platform including games and Augmented Reality. Project manage and schedule all test passes and key releases.• Planned and architected PGO Webstore automation leveraging Playwright and Typescript.• Recognized by other Niantic Leads for QA insights to accomplish desired quality levels in both Platform and Client-facing Niantic products.• Trained and supported Offshore QA Support Team to execute tests across a large device configuration matrix, reducing time to execute from over 1 week to at most 18 hours.• Trusted mentor to QA/QE, PM, TPM, and developers with holistic approach to improving process efficiencies, stress management, building schedules, and more.• Took ownership of items and processes off direct manager’s plate so they can focus on direction of QA Engineering team.• Go-to guy for ensuring acceptable and predictable levels of quality for features, services, and games, encouraging dogfooding and app building to surface customer impacting bugs.• Partnered with Program Management and Leadership to improve triage processes and ensure the right bugs get attention sooner. Developers personally thanked me for pushing for this.• Implemented automated smoke tests using Python, node, and in-house framework leveraging Appium and Unity IDE, reducing time to deliver builds to Offshore test team which ultimately reduced time to sign off on a build.• Influenced leadership to include QA/QE testing, bug regression and validation, and automation in release schedules.

• Contributed to building Electron-Hosted React applications using ReactXP, Node.js, Redux, Redux-Saga, and JavaScript.• Mentored junior members on team, providing code review and developer design document feedback.• Owned Accessibility Compliance support for Engineering across 3 Partner teams, integrating features into Xbox App for PC.• Defined schedule of key events and dates to achieve Accessibility Compliance Signoff from Xbox Gaming Accessibility Team prior to shipping.• Defined and documented Best Practices for implementing features in codebase to ensure Accessibility compliance.• Partnered with Gaming Design Team to push A11Y solutions into shared components used in React PC Gaming App.

• Designed and developed full stack features with C#/Visual Studio and supported multiple app teams for Windows Store.• Triaged incoming bugs and made necessary bug assignments to remaining feature crew members.• Educated team on techniques to uncover product feature bugs sooner and protect against regressions.• Added automation targeting to all necessary platform for newly added protocols and UI to alert to regressions in UI and service contracts, allowing team to keep a high quality bar and avoid “bug jail.”• Analyzed, organized, and implemented key fixes for Xbox and Mobile Automation failures across SFC. This improved Automation pass rates and allowed members of larger SFC Dev team to continue to focus on other features and bug fixes.• Generalized test framework by working with multiple feature crews and proposing new testing features such as platform-specific test apps. Automated tests then passed for multiple feature crews on Xbox One console and Mobile devices.

• Provided automation and KPI reporting for multiple teams, improving efficiency and reducing user impacting bugs.• Parallelized execution of SFC functional tests resulting in a reduction of daily build completion times from 8+ hours to 3 hours. This allowed for an increase in the number of official builds per day from 1 to 3.• Created UI Check-in Tests within build infrastructure that enabled team to execute UI tests to support automated continuous integration, resulting in fewer P0 bugs introduced in Windows Store app key user scenarios.• Integrated Code Coverage results and Test Execution times into build automation report, allowing team to identify test execution time anomalies and improve test coverage.

• Co-owned and collaborated on Device Drill website used to investigate key Windows applications and component issues reported on Windows devices.• Enhanced UI of Windows 10 Device Analytics Insights report, resulting in a faster loading report providing users with key metrics at-a-glance: Total Windows 10 Devices, 28 Days Active Devices, Daily Active Devices.• Implemented new UI flow for handling lookups that resulted in multiple device instances being returned for a specified lookup ID allowing engineers to select desired instance to drill into further. Also implemented feature to surface more telemetry data points that previously required complex custom scripts.

• Influenced Software Engineering Team Leads for MSN Apps for Windows 10 to improve MVT coverage, manual test count, automation %, and test gap analysis KPIs, resulting in an increase in MVTs from 15 to 51.• Designed and implemented web services and business intelligence reporting tools to track and monitor test statistics for MSN Apps for Windows 10 test runs when ICE Build team changed how build test runs were initiated.• Implemented quality-related views for MSN Apps for Windows 10 Dashboard for ICE MSN Apps for Windows 10 release management: Bug Glide Paths and Automation.

• Ensured high quality and on time delivery by managing QA Resources and designing impactful automation.• Ensured continued technical and professional development of junior team members through mentoring, 1:1 discussions, effective design discussion and code review feedback, and encouragement to take on more impactful tasks.• As BVT Champ of Microsoft’s next generation commercial web portal, worked with ICE Build Support Team to ensure that the right decisions and tradeoffs were being made as the new build/automation execution system was implemented.

• Drove product quality upstream by understanding end-to-end system and playing active role in design and implementation with customer and testability in mind. Delivered high quality test plans, library and test case automation.• Provided accurate QA costs for features, bugs, and work items.• Improved team morale by highlighting effectiveness of QA team’s contributions to overall IXP organization through timely, consistent, and detailed reporting of test metrics.

• Managed a team of 5 UI developers maintaining and enhancing existing UI for FusionNet.• Scoped effort required to implement UI for each feature and coordinated with framework and database contacts.• Prototyped and demonstrated a more dogmatic client version of FusionNet which became the client’s next major release.