Dedicated and results-driven professional with a background in customer service and a keen interest in finance. I am currently serving as a Performance Monitoring and Evaluation Associate at Cooperative Bank of Oromia, where I am actively engaged in regular monitoring and evaluation of the bank's corporate performance. My journey in the banking sector began at Dashen Bank, where I honed my skills as a Customer Service Officer, gaining valuable experience in client relations and problem-solving. Transitioning to the Cooperative Bank of Oromia, I embarked on a growth-oriented path, starting as a Corporate Strategy Management Trainee. My tenure as a Corporate Strategy Management Trainee equipped me with invaluable insights into strategic planning. Through dedication and perseverance, I earned promotion to my current position as a Monitoring and Evaluation Associate, where I play a pivotal role in enhancing operational efficiency and driving strategic initiatives. I hold a Bachelor of Arts Degree in Economics and am currently pursuing a Master of Science in Financial Economics, further expanding my knowledge and expertise in the dynamic field of finance. Passionate about contributing to the financial industry, I am committed to ongoing learning and development, constantly seeking opportunities to expand my skillset and make a positive impact. I am open to networking, collaboration, and exploring opportunities that align with my skills and aspirations.