Samuël Goldberg Email & Phone Number

The Hague, Zh, Nl

The Hague, South Holland, Netherlands

We are international shipping experts.We manage cross-border E-commerce solutions, no matter large or small.Responsible for E-commerce postal solutions to EU and non-EU destinations for clients out of Asia and Americas (webshops, market places and consolidators). This includes traditional as well as brand new IOSS central clearance solutions, handling and servicing undeliverables. We help and support our colleagues from our local Hong Kong and Canada offices.

The Hague, South Holland, Netherlands

Elected Chair of the European Works Council (EWC) within PostNL per April 2020 - April 2021.Acting as Vice-Chair of the EWC since 2017 until April 2020.The EWC represent all European staff members of PostNL and is in dialogue with PostNL management regarding both HR and business developments in all European countries including the United Kingdom. It covers transnational matters and developments in Belgium. The aim is to have constructive local engagement between local management and staff, especially in countries without a works council structure. Experience in developments like restructurings, transitions (e-commerce) and divestments.

Den Haag En Omgeving, Nederland

Responsible as Portfolio Manager for all wholesale products and services to postal carriers such as bulk mail, PO box mail, registered mail, letterbox packages (e-commerce) and returns. I was also involved in the implementation of legislation and regulations, offerings to postal operators and communication.

S-Gravenhage

1st Secretary and Select Committee member of the Central Works Council (CWC) of Koninklijke PostNL N.V. Chairman of the CWC FEO committee and member of the Supervisory Board committee, initiator of the theme group innovation & growth; Managed as matrix manager 2 FTE support of the CWC and EWC and other works councils within PostNL. I was a member of the CWC between 2014 and 2021.Next to this, I was a Select Committee member as Secretary of the MailNL Commercial Works Council between 2015 and 2021.

'S-Gravenhage

• Reviewing proposed decisions of the managing director and to supply concrete advice provided for, among other things, reorganisations, mergers and acquisitions and organizational changes• Negotiation partner in the field of employment conditions, group schemes, social plan etc.• Discussing and sparring with the managing director about the Business Unit strategies and objectives of the organization to build a future-proof and profitable company.

'S-Gravenhage

PostNL Data Solutions is the reliable party that, based on data and smart solutions, helps organizations -national and international- to obtain simple and real-time insights, with which they can thoroughly optimize their commercial services and logistics processes and thus improve their services to customers. We specifically support companies and institutions in the field of fraud prevention, 360-degree customer view and logistics.Advising Partners and End Users to improve and further develop the data quality of customer data. For this, we offer solutions such as postal code information, web services (for example web shops and e-commerce) and data management solutions.Client responsible for hundreds of end users from mainly e-commerce, government, semi-government, marketing, media, postal and parcel services, education, tourism, construction markets, retail.Client responsible for more than 100 partners, including Software parties (Cloud and on premise), E-commerce parties, CRM suppliers, Agency Service providers, Subscription managers in the Netherlands and, in particular, Germany, Belgium, Switzerland and the United States.

Den Haag

Sales based on consultative selling methods of all data propositions of PostNL Data Solutions.Building and expanding relationships, hunting new partners in the Netherlands and abroad.

Den Haag

Sales based on consultative selling method of all B2B data propositions of PostNL Data Solutions to end customers and partners. Hunting for new customers and involved in and initiator of product innovations.

Utrecht En Omgeving, Nederland

Board member O&PD (Government and Public Services) on behalf of the postal and parcel industry.Representative on behalf of O&PD - postal, parcel and telecom industry, towards CESI (European Confederation of Independent Trade Unions); since 2020.Participant PostEurope SDC Project "The World of Work in the Postal Sector in 2030", Zagreb (Croatia), Vienna (Austria), The Netherlands, Cyprus and Belgium in 2022 and 2023 as CESI representative.Executive union member PostNL (since 2017); negotiator PostNL Collective Labour Agreement

'S-Gravenhage

Green Bubble is the online store for houseplants and orchids of the highest quality. Super fresh and directly from absolute top growers! Delivered at home in special packaging via the PostNL networks. Both consumers and companies can find and order unique house plants and orchids from us.Responsible for a well-functioning shop, coordination with the cooperating growers, management of assortment, marketing, promotion campaigns, customer service, sales via other plazas such as Bol.com, Google SEO / SEA, Facebook advertisements, Magento and Lightspeed / SeoShop e-commerce platforms.

Leidschendam

Call Center for Outbound and Inbound B2C and B2B telemarketing projects for various large clients. Examples are: Telegraaf Media Groep, IND Immigration & Naturalization Service, International Card Services (VISA) and Staatsloterij.* Help to build up the new call center* Providing sales and product training* Setting up procedures* Preparation of reports* Guiding supervisors and agents* Conduct job interviews* Prepare planning and schedules* Responsible for revenue and cost targets

Zoetermeer

Responsible for 23 inbound and outbound B2C / B2B telemarketing projects (with over 120 agents) for large Dutch clients. Examples are:Rabobank, Tele2, Gouden Gids, CenterParcs, Felicitas, Van Bruggen Adviesgroep, Delta Lloyd / OHRA, Yarden, Weka Publisher and Ziggo.Responsible for :* sales and sales growth* optimal customer satisfaction of all clients* flexible and efficient deployment of staff based on P&L (on an hourly basis) and make the best possible use of the personal skills of agents* P&L responsible for all projects* successful development of projects* providing sales and product training* leading a team of senior and junior supervisors* drawing up schedules and filling in schedules* financial reports (on an hourly, half-day, day and weekly basis)* Conduct assessment interviews with agents and supervisors* conducting job interviewsFrom 2003 to 2005 Vice-Chairman Works Council

Global

Tour Leader of adventurous round trips (in summer holiday period May - October) in several countries.

'S-Gravenhage

Checking and solving of stock exchange transactions between ING Investment Management and international banks, brokers and subsidiaries of ING in mainly Australia, China, United States, United Kingdom, Luxembourg, Belgium and Canada.

Alphen Aan Den Rijn

Marketing Researcher (internship 2001: Competitor research & trend analysis)Tour Leader holidays for youngsters and roundtrips.

Farmsum (Delfzijl)

Graduation internship: Sales Executive Checkpoint Parfums B.V.Attracting new customers and suppliers in Germany, Belgium, Luxembourg and the Middle East for global A branded perfumes and cosmetics

Hamburg Area, Germany

German Internship: selling advertisements for the weekly published Deutscher Verkehrs-Zeitung (logistics). Setting up a portfolio for potential advertisers and setting up and maintain a customer and prospect database. Customers are mainly European businesses in transport, logistics, (air and sea)ports and freight expeditors.

Leading Without Using Power

Executive Program Modern Employee Participation

To make employee participation, works councils a sparring partner for the Executive Board and Supervisory Board Broader orientation.

Heao, Commercial Economics (English Education)

Activities and Societies: Specialised in Asian Pacific Management

Hbo, International Business Studies (English), Belgium

colleges van o.a. politiek leiders zoals Belgisch Minister van Staat Dhr. Leo Tindemans

Mbo, International Trade

Meao, International Trade

Havo

Basisschool