Software Support Manager
Current
Aug 2022 - Present
AeroLeads people directory · profile
Sam Talbert Email & Phone Number
Leadership | Software Delivery | Solutions Provider | Team Builder
at
POOLCORP
1 work email found
@insteel.com
2 phones found area 336
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Leadership | Software Delivery | Solutions Provider | Team Builder
Location
Pfaftown, North Carolina, United States
Company size
Who is Sam Talbert? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Sam Talbert is listed as Leadership | Software Delivery | Solutions Provider | Team Builder at POOLCORP, a company with 1510 employees, based in Pfaftown, North Carolina, United States. AeroLeads shows a work email signal at insteel.com, phone signal with area code 336, and a matched LinkedIn profile for Sam Talbert.
Sam Talbert previously worked as Software Support Manager at Poolcorp and Training & Service Desk Manager at Insteel Industries, Inc. Sam Talbert holds Associate Of Arts And Sciences (A.A.S.), Computer And Information Sciences And Support Services from Forsyth Technical Community College.
Company email context
Email format at POOLCORP
This section adds company-level context without repeating Sam Talbert's masked contact details.
{first_initial}{last}@insteel.com
86% confidence
AeroLeads found 1 current-domain work email signal for Sam Talbert. Compare company email patterns before reaching out.
Profile bio
About Sam Talbert
I am a high energy Business and IT Manager with proven success in designing, implementing and integrating cost-effective, high-performance solutions to meet challenging business needs. I have more than sixteen years experience in IT, most of which I have spent in a supervisory or management role. I have proven expertise in delivering immediate resolution of cross-platform issues specifically in service desk management, customer service and project management. I am a strategic thinker adept at defining, delivering and supporting organizational plans for implementing information technologies to enhance company effectiveness and efficiency. My passion is leading, coaching and mentoring direct reports and continuous learning from my superiors.Specialties:Leadership, Service Desk Management, Project Management, Service Delivery, ITIL, AGILE (ongoing)Technical Skills:Cisco UCCX, Desktop Support, Server Administration, Hardware/Software Issue Resolution, Mitel Support, Mobile Solutions Support
Listed skills include Organizational Leadership, Leadership Development, Business Strategy, Cross Functional Team Leadership, and 46 others.
Current workplace
Sam Talbert's current company
Company context helps verify the profile and gives searchers a useful next step.
Poolcorp
8 roles
Sam Talbert work experience
A career timeline built from the work history available for this profile.
Training & Service Desk Manager
May 2017 - Aug 2022
Applications Consultant
Jan 2017 - May 2017
Product Support Manager
Lead and manage a team of engineers and support staff onsite and remote.Responsible for forecasting ticket trends and developing mechanisms to reduce issue back logs.Coach and mentor senior and junior staff to ensure personnel are working to meet project objectives efficiently in a team setting. Partner with sales and marketing to develop customized plans.
Apr 2014 - Aug 2016
Noc Manager/Service Desk Manger
Act as primary contact for all client accounts, including onboarding, transition management, integration, implementation, project management and ongoing operations.Conduct monthly, quarterly and yearly business reviews for clients via on-site visits and web-conferencing.Coach and mentor senior and junior technicians to ensure personnel are working to meet.
Apr 2012 - Mar 2014
Helpdesk Manager
Managed all functions of high-volume help desk operations, providing 1st, 2nd and 3rd level support for more than 300 users. Hired, trained and supervised analyst team. Served as final escalation point before manufacturer, vendor and service provider.Reviewed help desk software system daily to ensure effective team execution of troubleshooting.
Dec 2004 - Apr 2012
Technical Operations Manager
United Imaging
Aided in the development of new software utilized by the cosmetic and reconstructive specialists. Researched, recommended and implemented new hardware and software to increase efficiency. Responsible for supporting internal LAN/WAN infrastructure.Managed help desk operations, assisting users with hardware and software issues.Monitored and supported.
Jun 2001 - Dec 2004
Independent Business Owner
Owner/Operator small local business that built, installed, configured and supported desktop, laptop and small servers for individuals and or small businesses. Developed IT business strategies for small businesses to include pc purchases in their yearly budgets.Install, configure, support custom built pc's and servers.Design, Install, configure and support.
Feb 2000 - Dec 2004
Team & coworkers
Colleagues at POOLCORP
Other employees you can reach at poolcorp.com. View company contacts for 1510 employees →
DH
Douglas Hatch
Colleague at Poolcorp
United States, United States
View →
SB
Shelly Bishop
Colleague at Poolcorp
Porth, Wales, United Kingdom, United Kingdom
View →
AE
Ashley Ervin
Colleague at Poolcorp
Lenoir City, Tennessee, United States, United States
View →
SB
Steven Baker
Colleague at Poolcorp
Brantford, Ontario, Canada, Canada
View →
SM
Sonja Mutapovich
Colleague at Poolcorp
Toronto, Ontario, Canada, Canada
View →
SD
Sophia Drake Cheramie
Colleague at Poolcorp
Mandeville, Louisiana, United States, United States
View →
LE
Lawrence Elvoid
Colleague at Poolcorp
Anaheim, California, United States, United States
View →
JE
Justin Edwards
Colleague at Poolcorp
Warner Robins, Georgia, United States, United States
View →
JM
John Marcos
Colleague at Poolcorp
Simcoe, Ontario, Canada, Canada
View →
AN
Annette Niemiec
Colleague at Poolcorp
Mandeville, Louisiana, United States, United States
View →
Douglas Hatch
Colleague at Poolcorp
United States, United States
View →
SB
Shelly Bishop
Colleague at Poolcorp
Porth, Wales, United Kingdom, United Kingdom
View →
AE
Ashley Ervin
Colleague at Poolcorp
Lenoir City, Tennessee, United States, United States
View →
SB
Steven Baker
Colleague at Poolcorp
Brantford, Ontario, Canada, Canada
View →
SM
Sonja Mutapovich
Colleague at Poolcorp
Toronto, Ontario, Canada, Canada
View →
SD
Sophia Drake Cheramie
Colleague at Poolcorp
Mandeville, Louisiana, United States, United States
View →
LE
Lawrence Elvoid
Colleague at Poolcorp
Anaheim, California, United States, United States
View →
JE
Justin Edwards
Colleague at Poolcorp
Warner Robins, Georgia, United States, United States
View →
JM
John Marcos
Colleague at Poolcorp
Simcoe, Ontario, Canada, Canada
View →
AN
Annette Niemiec
Colleague at Poolcorp
Mandeville, Louisiana, United States, United States
View →
2 education records
Sam Talbert education
Associate Of Arts And Sciences (A.A.S.), Computer And Information Sciences And Support Services
Associate'S Degree, Information Technology
Forsyth Technical Communitty College
FAQ
Frequently asked questions about Sam Talbert
Quick answers generated from the profile data available on this page.
What company does Sam Talbert work for?
Sam Talbert works for POOLCORP.
What is Sam Talbert's role at POOLCORP?
Sam Talbert is listed as Leadership | Software Delivery | Solutions Provider | Team Builder at POOLCORP.
What is Sam Talbert's email address?
AeroLeads has found 1 work email signal at @insteel.com for Sam Talbert at POOLCORP.
What is Sam Talbert's phone number?
AeroLeads has found 2 phone signal(s) with area code 336 for Sam Talbert at POOLCORP.
Where is Sam Talbert based?
Sam Talbert is based in Pfaftown, North Carolina, United States while working with POOLCORP.
What companies has Sam Talbert worked for?
Sam Talbert has worked for Poolcorp, Insteel Industries, Inc, A2B Solutions Group, Phonetree, and Tdarx, Inc..
Who are Sam Talbert's colleagues at POOLCORP?
Sam Talbert's colleagues at POOLCORP include Douglas Hatch, Shelly Bishop, Ashley Ervin, Steven Baker, and Sonja Mutapovich.
How can I contact Sam Talbert?
You can use AeroLeads to view verified contact signals for Sam Talbert at POOLCORP, including work email, phone, and LinkedIn data when available.
What schools did Sam Talbert attend?
Sam Talbert holds Associate Of Arts And Sciences (A.A.S.), Computer And Information Sciences And Support Services from Forsyth Technical Community College.
What skills is Sam Talbert known for?
Sam Talbert is listed with skills including Organizational Leadership, Leadership Development, Business Strategy, Cross Functional Team Leadership, Cross Functional Team Building, Business Planning, Troubleshooting, and Technical Support.
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