Sam Hays

Sam Hays Email and Phone Number

Senior Solutions Architect @ Amazon Web Services (AWS)
Minneapolis, MN, US
Sam Hays's Location
Minneapolis, Minnesota, United States, United States
Sam Hays's Contact Details
About Sam Hays

Sam Hays is a Senior Solutions Architect at Amazon Web Services (AWS). Colleagues describe him as "Sam's got a big brain and more importantly a big heart: I really enjoyed working with him in Hopkins.", "Sam Hays was an excellent and critical addition to our team at Best Buy. Sam moved quickly to stabilize and document our operations processes, and made great progress working through the backlog of operations changes. Sam did a great job of load testing the APIs to give us a high level of confidence for the holidays. Sam also had strong communication with the development team and worked closely with us to ensure smooth delivery to production. Thanks for being a wonderful teammate Sam and I hope we get to work together again in the future!", and "Sam was a great Ops Manager when I worked for him at Best Buy. He is very knowledgable, and focused on improving all aspects of the team and technical infrastructure. Sam always got results, going out of his way to make things work. I was very happy to have been his employee, and I think anyone who gets the chance to work with or for him will feel the same."

Sam Hays's Current Company Details
Amazon Web Services (AWS)

Amazon Web Services (Aws)

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Senior Solutions Architect
Minneapolis, MN, US
Website:
aws.amazon.com
Employees:
142019
Sam Hays Work Experience Details
  • Amazon Web Services (Aws)
    Amazon Web Services (Aws)
    Minneapolis, Mn, Us
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  • Amazon Web Services (Aws)
    Senior Solutions Architect
    Amazon Web Services (Aws) Nov 2022 - Present
    Seattle, Wa, Us
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  • Federal Reserve Bank Of Minneapolis
    Director - Platform Engineering And Architecture
    Federal Reserve Bank Of Minneapolis Aug 2022 - Nov 2022
    Minneapolis, Minnesota, Us
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  • Federal Reserve Bank Of Minneapolis
    Manager - Platform Engineering
    Federal Reserve Bank Of Minneapolis Mar 2021 - Aug 2022
    Minneapolis, Minnesota, Us
    • Built a product organization with FRB Minneapolis and shared the ideas behind a two-pizza team• Realigned multiple teams to take better advantage of technical skillsets to help deliver better outcomes for the business• Growing trust across the Federal Reserve System by demonstrating capability and capacity within the FRB Minneapolis engineering teams• Created multiple technical products to alleviate undifferentiated heavy lifting across multiple FRS teams • Created an Innersource community to share and aggregate reusable patterns that comply with SAFR and FISMA compliance requirements
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  • Amazon Web Services (Aws)
    Enterprise Solutions Architect
    Amazon Web Services (Aws) Jul 2019 - Mar 2021
    Seattle, Wa, Us
    • Technical liaison between customers, service engineering teams and support• Building relationships with senior technical individuals within customers to enable them to be cloud advocates• Conduct one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using AWS• Educate customers of all sizes on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud• Being a trusted member of the customer team(s)
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  • Amazon Web Services (Aws)
    Senior Devops Cloud Architect
    Amazon Web Services (Aws) Mar 2018 - Mar 2021
    Seattle, Wa, Us
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  • Amazon Web Services (Aws)
    Devops Cloud Architect
    Amazon Web Services (Aws) Jun 2017 - Mar 2018
    Seattle, Wa, Us
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  • Amazon Web Services (Aws)
    Devops Cloud Architect
    Amazon Web Services (Aws) Oct 2016 - Jun 2017
    Seattle, Wa, Us
    • Customer Engagement: Engaging with customers of differing verticals during focused onsite engagements. Helping customers with their journey on AWS and leading greenfield and migrations • Mentoring: Making myself available to help newer members of the team to be successful as well as volunteering to help drive builder projects for our internal and external customers• Communication: Orchestrated functional meetings to talk through requirements and best practice implementations. Also, created documentation and practical code examples to leave with customers at the end of engagements. This includes documents outlining what was achieved during the engagement and discuss any potential next steps in their AWS journey• Delivering Results: Worked closely with the team to refine and publish gold standard internal documentation. Obtained several public references for helping our customers be successful
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  • Capital One
    Master Software Engineer - Technology Manager
    Capital One Dec 2015 - Oct 2016
    Mclean, Va, Us
    Process Management: Fixing broken processes and removing the goo that prevents DevOps from delivering value to our customers.Leadership: Working with senior leadership to design and implement next generation changes to our cloud platform via roundtable engineering sessions. Delivering those changes to the DevOps delivery teams.AWS Certification: The first AWS certified associate at St. Cloud. Lead in the creation of an AWS Bootcamp class at the St. Cloud location. The AWS Bootcamp is a 20-week learning program to help associates become AWS certified.Development Integration: Pushed the idea of working closely with development managers, developers, and business owners from day one. Advocating the need of pair programing between DevOps and development. Delivering Results: Q1 2016 TechXcellence winner. Increased the roll-out efficiency of Teller Cash Recyclers, enabled remote monitoring, and streamlined the firmware upgrade process.Talent Selection: Continuously participating in phone screen interviews to help meet aggressive hiring goals. Created a Cloud Engineering test to gauge applicant knowledge and skill-sets.
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  • Capital One
    Senior Cloud Devops Engineer
    Capital One Aug 2015 - Dec 2015
    Mclean, Va, Us
    AWS CloudFormation: Create temples for provisioning and configuring AWS resources required by applications for each environment.Chef Cookbooks and Recipes: Create code for configuring the middleware components required by the application to run in each environment.Insights and Recommendations: Create summarized insights and recommendations for improving the efficiency and effectiveness of AWS migrations based on industry best practices and engagement observationsLeadership: I’m currently leading several efforts including a large migration from DR to PRMentoring: Training team members on all tools needed to be a successful DevOps delivery team Technologies: Apache 2.x, Tomcat 6/7, JDK 6/7/8, Route53, CloudTrail, CloudWatch, RDS, InfoBlox, EC2, AWS IAM Roles, Vagrant, Chef Kitchen, Rubocop, Food Critic, Jenkins, S3 with Encryption, Jboss.
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  • Best Buy
    Operations Manager Api Product Team
    Best Buy Feb 2015 - Aug 2015
    Richfield, Minnesota, Us
    • Working closely with Product Management and the development team in a devops model• Primary operational point of contact for business and web operations leadership• Ensure all service requests are dealt with promptly and professionally• Ensure that services and projects are delivered to the agreed schedule or SLA• Manage stakeholder expectations• Diagnose and resolve complex system and application issues• Implement process and procedural improvements through enhanced documentation• Management of vendor engineering and account manager relationships• Enforce adherence of information security policies• Investigate new technologies and evaluate current/future architecture • Create proof of concepts to present to business and engineering leadership• Optimize holiday performance settings for systems and implement needed tweaks • Drive awareness of issues that span multiple business units or technologies
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  • Bluestem Brands, Inc.
    Senior System Engineer
    Bluestem Brands, Inc. Dec 2014 - Feb 2015
    Eden Prairie, Minnesota, Us
    • Supporting, building and maintaining Bluestem Brands VMWare VMs in all environments• Deploying new, rebuilding, and patching RHEL 6 servers with Chef• Deploying new code from Git via Jenkins• Using Jenkins scripts to activate/deactivate nodes within the Radware Load Balancers• Supporting an effort to move from Radware Load Balancers to F5 Load Balancers• Doing root cause analysis with SumoLogic and Splunk• Supporting New Relic, Uptrends, Solar Winds, and Graphite monitoring• Migrating existing Docker instances to RHEL• Supporting Oracle Retail WebLogic• Re-architecting Chef code repository to provide more simplicity and hardening• On the team assigned to learn what it would take to move production to AWS EC2 instances • Working with NetOps to provide better load balancing and DNS services • Actively supporting servers with PCI information across multiple datacenters • Actively engaging with the developers/business to understand what is needed to improve how we are currently operating. Working on an effort to provide agile deployments to production
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  • Best Buy
    Consultant, System Engineer
    Best Buy Aug 2014 - Dec 2014
    Richfield, Minnesota, Us
    • Supporting and maintaining Mixology/Remix API RackSpace servers, load balancers, and firewalls• Deploying new/rebuilding servers with Chef• Deploying new code from Git via Capistrano tasks to different environments• Using Capistrano to activate/deactivate nodes within the Brocade Load Balancers• Defining SOP and SLA documentation• Improved monitoring procedures. Removed individuals from the code and into distribution lists• Moved the first responder team over to a scheduled PagerDuty rotation• Using and implementing Nagios, Splunk, Rigor, and Gomez alerting• Performed benchmarking, load, and negative stress tests against the clusters to simulate increased seasonal load• AWS EC2 instances (distributed Apache Bench) and Siege/Bombardment used to perform tests • Driving technical troubleshooting. Example: Working with Mashery to provide end to end SSL • Actively engaging with the developers/clients to understand the needs and areas of improvement
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  • Capella University
    Systems Administrator
    Capella University Jun 2012 - Aug 2014
    Minneapolis, Mn, Us
    Deploying and administrating Java applicationsSolaris and Linux systems administration, including: support, troubleshooting, installation, preparation of production, staging, QA and development server environments, configuration, deployment, and monitoring; providing 2nd level technical support troubleshooting and problem solving for technical support analysts. Engaging vendor support as necessaryResponsible for taking First Responder (24/7 on-call) shifts on a regular rotationResponsible for 24/7 on-call problem resolution with authority to escalate as necessaryTroubleshoot and perform Root Cause Analysis of complex end user and server problemsManage Service and Problem tickets within established SLAsOwn and modify as appropriate system configuration settings; set best practices and maintenance regime for assigned systems, based on Senior Systems Administrator and vendor recommendations, experience, and business needsAct as a consultant to smaller IT projects on hardware and system configurationMaintain configuration and automation required for building production, QA and development environments Ensure and maintain quality of non-production environmentsUse scripting languages to automate and streamline application support and troubleshootingRecommend, request, and tune application monitoringEnforce and apply security policyDocument all assigned systemsRegularly maintain First Responder scripts and re-train team on First Response procedures for assigned systemsLearn and apply new systems and application administration techniques and tasksAdministration of web server applications hosted on Unix/Linux (any variant)Leverage BMC EUEM (Coradiant) and Splunk solutions to troubleshoot potential issuesDefining Puppet rules to apply changes across multiple application tiersInstalling and maintaining Liferay Portal, GlassFish, Tomcat, Java 6/7, Weblogic, Blackboard, Sun OpenSSO, ForgeRock IDM/AM/DJ, Symantec DLP, Puppet, Fabric
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  • Wells Fargo
    System Support Analyst 4
    Wells Fargo Jan 2012 - Jun 2012
    San Francisco, California, Us
    Build and Deploy Packages via HPSA (Opsware)Perform Security Audits on RHEL/HPUX ServersSchedule and Implement Security Updates to RHEL Servers Across a Multi Mesh Environment Creating and Editing Scripts to Support Service FunctionalityStrong Analytical, Communication, and Problem Solving SkilsCreate and Update Internal Technical DocumentationManaging Projects from Inception to ImplementationProviding Strong Customer Service Focus and Clear Commitment to Corporate Goals
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  • Kansas State University
    Computer Information Specialist
    Kansas State University Jan 2002 - Mar 2012
    Manhattan, Ks, Us
    VMWare 4/5 ESX hosting for all virtualized serversCustom Bash and Windows scripts for automated differential backups Technical training for faculty and staff in the use of Windows 7 and Red Hat LinuxService, installation and maintenance of 200+ Dell Optiplex i7 Windows 7 PCs Transitioned web services to a Drupal 6 CMS system Mixed Windows 2003/2008 and Red Hat Linux 4/5/6 server environmentCentralized Active Directory authentication for Windows and Linux Full authority over two Class C networksCustom ACL based Red Hat 5 Linux bridging firewall; Snort IDS/IPS with an ACID frontend running parallel to the firewallMaster/Slave BIND 9 DNS running on Red Hat 5 LinuxWorkstation integrity controlled by DeepFreeze 7Redundant trunked network links for all servers Manage all export restricted research dataManage and install all Cisco Catalyst and HP Procurve switchesManage all aspects of electronic security and interface directly with SIRTResponsible for all technology research and purchasingProvide licensing services for large commercial software packages (Cadence, ADS, Altera, and Matlab).
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Sam Hays Education Details

  • Kansas State University
    Kansas State University
    Electrical And Electronics Engineering
  • Kansas State University
    Kansas State University
    Electrical And Electronics Engineering

Frequently Asked Questions about Sam Hays

What company does Sam Hays work for?

Sam Hays works for Amazon Web Services (Aws)

What is Sam Hays's role at the current company?

Sam Hays's current role is Senior Solutions Architect.

What is Sam Hays's email address?

Sam Hays's email address is sa****@****nds.com

What is Sam Hays's direct phone number?

Sam Hays's direct phone number is +161259*****

What schools did Sam Hays attend?

Sam Hays attended Kansas State University, Kansas State University.

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