Sam Hickey Email & Phone Number

Seattle, WA, US

• Throughout my time at IBI Group (now Arcadis), I have led and contributed to real-time passenger information and GTFS projects with transit agencies across North America. Specific experience includes the following:
• Lead the TRANSIT-alerts/realtime product team that includes analysts, project managers, and developers-- TRANSIT-alerts is a cloud-hosted web-based system that uses GTFS as a core input and is used by transit agencies.
• Lead the design, development, and/or testing of bespoke software systems for three different transit agencies to ingest real-time train locations to generate and disseminate predicted train arrival times in.
• Contribute to real-time passenger information and GTFS data strategy and data quality consulting projects with transit agencies across North America
• Contribute to GTFS and GTFS-realtime specification change process
• IBI Group was acquired by Arcadis in September 2022

• Led software design, programming, testing, deployment, support, and maintenance of the MBTA’s heavy rail and light rail real-time prediction software. The software generates and publishes real-time predicted train.
• Performed system administrator tasks for the TransitMaster CAD/AVL system
• Created GTFS schedule files for bus, subway, commuter rail, and boat services
• Investigated reported NextBus problems and coordinated bug fixes with NextBus
• Created and maintained documentation for support procedures and recurring processes
• Promoted from Intelligent Transportation Systems Coordinator to Programmer Analyst in June 2014

• Developed and applied a new methodology for calculating platform wait time at the London Underground
• Developed and implemented original Microsoft Excel macros that make automatically collected train location data from the London Underground rail network more complete and robust

• Revised lecture slides, coordinated guest lectures, and maintained course management website for the graduate course Transportation Systems Analysis: Demand and Economics
• Created and graded assignments and exams for 25 students
• Led weekly hour-long discussion sessions

• Developed and implemented original Microsoft Excel macros that make automatically collected train location data from the London Underground rail network more complete and robust
• Interacted with staff throughout the London Underground in order to understand analytical processes used by the organization

• Developed and implemented methods for using automatically collected data to determine which trains passengers took on the London Underground rail network
• Analyzed automatically collected data from the Chicago Transit Authority to evaluate the effect of changes to bus service on ridership and reliability

• Analyzed historical holiday ridership on all CTA bus routes
• Determined where the CTA could decrease holiday bus service while still meeting customer demand
• Recommended holiday frequency changes could save the CTA approximately $1.5 million annually

• Conducted interviews of prospective students and answered questions from students and parents
• Wrote evaluations of prospective students and assisted with special projects as needed

• Conducted theoretical and numerical analysis to determine retailers’ and manufacturers’ profit maximizing decisions when retailers allow customers to special order out-of-stock items

• Worked with two students and analysts at FirstEnergy Corporation, the fifth largest investor-owned electric utility in the nation, to complete a study on the price elasticity of demand for electricity

• Developed a staffing tool in Excel that (1) allowed a company to determine the minimum number of people it must employ to adequately complete given tasks and (2) enabled a company to experiment with different.
• Client reported a high level of satisfaction with the tool

• Worked with two students to rewrite, revise, and create 35 Maple labs for The College of Wooster math department
• Labs have been implemented and well-received by professors and students beginning in the 2006–2007 school year

Master Of Science In Transportation

Activities and Societies: MIT Cycling ClubMaster's Thesis: Improving the Estimation of Platform Wait Time at the London Underground.

Ba, Mathematics

Activities and Societies: Jenny Investment Club, Phi Beta Kappa, Omicron Delta Epsilon, Mathematical Contest in Modeling, Student.