Samuel Iskandar Email & Phone Number

Toronto, Ontario, Canada

• Conducted comprehensive research on wage and salary trends by analyzing proxy circulars created by industry competitors, offering insights into industry standards for competitive compensation. • Helped coordinate the wellness programs that contributed to healthier work environments and increased productivity levels among staff members. • Benchmarked Fidelity’s benefits offerings and wellness programs against those of industry competitors, identifying improvement opportunities to enhance employee satisfaction and retention. • Assisted in distributing year-end bonuses, ensuring timely and accurate processing aligned with company standards. • Organized and renamed payroll, compensation and benefits files to optimize document management, improving accessibility and workflow efficiency for the HR team. • Maintained confidentiality when handling sensitive employee information. • Collaborated with HR to develop and maintain an up-to-date benefits manual.• Administered and managed the fitness reimbursement program, ensuring accurate processing, timely approvals, and clear communication with employees

Markham, Ontario, Canada

• Provide exceptional customer service, leading to a high rate of customer satisfaction.• Assist in visual merchandising and store layout redesign.• Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.• Greets and receives customers in a welcoming manner

• Spearheaded the formatting and organization of HR-related documentation to ensure clarity and compliance with corporate standards.• Orchestrated the creation of job postings on the company’s website, guaranteeing precise and timely updates.• Monitored and maintained the accuracy of job postings, promptly identifying and reporting discrepancies.• Conducted initial screenings of candidate resumes to evaluate qualifications and fit for further interview stages.• Developed and implemented a standardized interview scoring matrix to enhance the objectivity and consistency of candidate evaluations, resulting in a more streamlined and fair hiring process.• Coordinated and scheduled meetings and appointments for the HR team, enhancing team efficiency and productivity.• Provided administrative support to management, contributing the operations and executive decision-making.• Facilitated the onboarding process by organizing regular check-ins with new hires, ensuring their successful integration into the company.• Collaborated with the HR team on various strategic projects and contributed to the overall project success.• Assisted in the continuous update and amendment of the company’s organizational chart, ensuring accurate representation of the company’s structure and roles

Markham, Ontario, Canada

• Directed the talent acquisition and recruitment process for over 16 individuals.• Integrated new ideas that led to the training and retention of the counsellors.• Facilitated resolution of conflicts between councillors and young individuals, demonstrating adept interpersonalskills and a nuanced understanding of diverse perspectives. Demonstrating a high proficiency in conflictresolution• Addressing and resolving parental concerns with professionalism and efficiency• Supervise up to 20 children aged 6-12 years old in over 100 engaging, inclusive, and interactive sessions thatfoster personal growth, teamwork, and independent work.• Maintain a professional and attentive attitude when communicating with children, parents, counsellors, andother supervisors resulting in better coordination and problem-solving.

Markham, Ontario, Canada

•Work collaboratively within a larger team, leading different aspects of the kitchen such as the organization and the coordination of large volume food orders.• Ensure all customer orders are delivered in a timely manner and with good customer service.• Guarantee cleanliness of the kitchen and the restaurant according to Public Health standards.• Responsible for restocking condiments and supplies to ensure a smooth operation.• Thrive in a high-pressure environment.• Maintain the equipment, such as ovens and grills, in proper condition

Markham, Ontario, Canada

•Ensuring that the right department and store sections get their reroutes, labelling, and packaging, then weighing boxes and placing them in storage. This ensures an effective and streamlined operation.• Engage with customers while practicing good customer service to help meet their needs.• Operate and monitor machinery that organizes goods and increases efficiency.