Leader of some of the largest and most complex ERP and CRM implementations in the portfolio. Secured a Go-Live of the first Dual-Write integrated D365 F&O-CE solution in the UK, leading the implementation of all parts of the integrated solution Go-Live."Methods Lead" for Engagement Managers and Leaders within the international community including the review and vetting of community IP, as well as collaborative discussions on leading/best practice methodology."Tower Lead" responsible for 1 of 4 delivery methodologies for all Microsoft technology engagements

Responsible for leading large, complex, multi-technology business transformation projects with multiple ISVs and integrations. Comfortable with building relationships and stakeholder management at executive and detailed levels, and building a collaborative and inclusive team environment.

Working within the EMEA Business Applications (Dynamics) Domain, being responsible and accountable for leading successful workstreams within large multinational projects, as well as project managing Dynamics365 implementations successfully, on-time, within scope and within budget.

Working within the EMEA Dynamics Domain, being responsible and accountable for leading successful workstreams within large multinational projects, as well as project managing Dynamics CRM and AX implementations successfully, on-time, within scope and within budget.

Working within the Dynamics Global Domain to deliver Microsoft Dynamics AX and CRM to enterprise customers.Responsibilities include:> Project planning and scheduling> Financial reporting and forecasting> Resource planning> Customer status reporting> Project change management> Regularly working with customers to overcome project challenges, lead and support meetings and provide updates to internal and external stakeholders

Supporting the Director of Consulting Practice within the Dynamics Global Practice team.Responsibilities include:> Supporting and driving project managers through organising and leading team meetings> Working regularly on customer site on live enterprise projects, notably a major Dynamics AX implementation and global rollout.> Performing a variety of initiatives to maximise customer satisfaction and team productivity. I am also carrying out a variety of stretch projects such as organising a TedX event.

Ensured the smooth day-to-day running of multiple leisure centres and drove customer satisfaction through excellent customer service.Responsibilities included:> Lifeguarding> Reception and Administration duties> Responding to customer requests> Adhering to health and safety procedures> Training new staff members> Maintaining building standards.

Supported the teaching of drama to students aged 4-16 through individual advice, group support and leading classes and exercises. Initially assisted classes but also lead solo classes.Responsibilities included:> Creating a safe learning environment> Ensuring the happiness and safety of students> Planning structured lessons with clear learning objectives> Running lessons to time> Providing consistent feedback to students to promote development

Created and ran interactive workshops, as part of a team, on themes including dementia, sexual health and anti-bullying.Responsibilities included:> Creating workshops and editing existing workshops> Continual development of workshops> Tailoring workshops to a wide variety of audiences> Promoting interaction > Handling questions on sensitive topics in an informative and mature manner