Samuel Ramsey Email & Phone Number

Monterey, California, United States

Morgan Hill, Ca

Led the IT Team to implement strategic initiatives and improve critical systems in support of corporate growth. Ensure teams provided efficient, effective, and friendly daily support for internal and external clients to foster a positive customer experience.Key Accomplishments:• Managed and collaborated with 14 international software engineers in release management for custom software applications. This entailed hands-on scoping projects/tasks to bug testing and release.• Relocated and built out new Corporate Headquarters site. Researched, purchased, and implemented Nutanix HCI server, new Cisco Nexus/Catalyst switches, new Mitel VOIP phone system, telecom and data providers. Responsible for design of server room and relocation of servers and desktops.• IT lead of procurement and contract negotiations covering over $4,000,000 assets and services.• Successfully and quickly completed 100% migration from office to remote work during the COVID-19 pandemic.• Project manager for implementation of NetSuite ERP. Evaluated cross-functional processes in a complex environment. Suggested and implemented improvements that met departmental goals ensuring transactions from vendor purchase orders to customer payments were processed correctly.• Comprehensive rewrite and development of all BI reports and data visualization using Tableau.

Morgan Hill, California, United States

A skilled system administrator who excels at creating and implementing strategic IT infrastructure and services in support of department and company objectives. Team player who collaborates cross functionally to analyze and solve problems. Broad IT generalist with expertise and knowledge while maintaining successful relationships with end-users and groups.Key Accomplishments:• Successful migration of on-prem Exchange and Unified Communication servers to Microsoft Office 365.• Sole technician, designer and builder of infrastructure with NetApp SAN, VMware vSphere, Citrix Hypervisor, Brocade FC Switches, and Cisco Catalyst 3560 and 2960 Switches.• Security officer for the three E-commerce sites using credit card and purchase order transactions.

Aptos, California, United States

• Upgraded 100+ Cisco Switches• Revamped Monitoring System• Documented all IT hardware

San Jose, California, United States

System administration and help-desk services for seven domestic and four international sites including 500 clients on a worldwide network. Act as a network support resource. Main responsibilities include configuration, planning, and maintenance of WAN and VPN.

Fresno, California, United States