Sam Bauer Email & Phone Number

New York City Metropolitan Area

New York City Metropolitan Area

Lead sourcing systems implementation, support, and improvement for three brands (J.Crew, J.Crew Factory, Madewell).Partner with development team to draft business requirement documents, test new builds, and host UAT sessions; send system downtimes and enhancement details to all users via communications.Founded business-driven committees to identify | prioritize most valuable enhancements, identify | utilize every technical advance available in existing systems, and establish best practices to be leveraged across business.Support and proactively train | communicate with 500+ internal and 100+ external FlexPLM users.Developed a sustainable training model using comprehensive training guides, video tutorials, and quizzes.

Greater New York City Area

Facilitated corporate development process, digitizing, and office relocation initiatives.Managed Product Lifecycle Management (FlexPLM) administrative and support team.Communicated with software developers and hosted internal QA testing sessions to improve system UX.Spearheaded planning, hiring, setup, and launch of design support centers in Greensboro, NC & Ningbo, China.Collaborated with Greensboro government, contractors, interior designers and landlords to budget, design, facilitate and support office relocation of over 215 employees.Oversaw corporate divestiture/acquisition process through project management and training initiatives.Streamlined corporate development process across all divisions with senior management team.Worked with 3D Design team to establish best practice procedures and built a foundational training program.Supported Vice President of Operations on special projects.

Greater New York City Area

Directed project management and training activities for implementation of new processes and corporate systems.Oversaw training for 3,000+ FlexPLM internal and external users globally and increased system usage; organized and conducted New York and Asia-wide instructor-led training sessions.Launched company-wide e-Learning system with 200+ training courses for corporate systems; utilized Adobe Captivate, Snagit and PowerPoint to create interactive lessons, video tutorials and reading materials.Managed seven indirect reports responsible for training & implementation in Shanghai, Taipei, and Seoul offices.Corresponded with U.S. & Asia FlexPLM teams to improve process for system integration.Implemented Microsoft Teams for the purposes of global communication, project management, moving team shared folder onto the cloud and team-building initiatives.Received and analyzed end-user requests, and assigned system enhancements, in ManageEngine Service Desk.

Greater New York City Area

New York, Shanghai, Guangzhou

Oversaw and assisted in creation, setup, opening, and daily operations of Guangzhou-based design center.Established standard operating procedures for current and future operations.Participated in development, training, and implementation of FlexPLM system.Initiated monthly newsletter and built social media presence, providing insight into Chinese business culture.

New York, Ny

Managed and developed Walmart purchase accounts, while also increasing growth in new product categories.Communicated daily with teams in five overseas offices regarding development and production.Analyzed cost details of prospective orders and performed quality control on samples.Organized and presented reports on similar yet competing items.Supported Senior Vice President with operations and managerial duties.

London, England

Provided marketing support to team of five. Constructed a three month media plan for latest product advertising.Increased web presence through Google AdWords, Wikipedia, and LinkedIn.

New York, Ny

Assisted in web marketing of independent film, Black Dynamite.Managed film’s accounts on social networking sites.Established ongoing communication with blogs and websites.