Samuel Jinich Email & Phone Number

Calabasas, Ca

• Work in the IT Department to support company-wide call center with over 130 interviewers and Focus Groups. • Create/Maintain users using active directory and email accounts, computer hardware upgrades, 24/7 computer support utilizing a ticketing system. • Install and configured security tools – using Nessus• Maintain general IT function and procedural documentation• Configure telephone system using Mitel.• Support Disaster Recovery practices and participate in Disaster Recover tests• Create Marketing Campaigns for Web and Phone with an SQL background implementation.• Work closely with the programming department and provide support. Create in-house database programs in Microsoft SQL/Access/ MySQL.• Implemented monthly reports to Accounting/Human Resources with 2010 Access user interface that saved 3 work-day process to 15 minutes.• Travel with company to conventions and set-up laptops, tablets, servers and maintain hardware for focus groups.

Creative programming professional with extensive experience translating business needs into efficient technical solutions that create value and contribute to efficient operations. Major strengths in meeting with internal and external clients to outline project needs, and follow up to plan and deliver effective IT solutions. Significant experience in maximizing available resources, creating custom business applications, programming development, and report design/analysis. Create and maintain website, social media.Fluency in Spanish

Fort Worth, Tx

Directed all aspects of program design, coding, testing, and debugging of highly complex custom computer programs. Created customized business reports across divisions. Provide technical support to all levels of corporate and divisional management, including accounting, sales, marketing, customer service, call center reservation, training, and operations.• Developed a user interface with 32,000 hotels for Directors to access data using MS SQL, Access 2000 and Visual Basic 6.0• Create Weekly, Monthly, Quarterly reports for Hotel Directors that show growth and analyze potential markets using Excel 2007 Pivot Tables.• Liaison with various “Hotel Relationship Teams” and “Rates & Content Teams” to ensure hotel content is obtained from hotel sources in a timely manner. Assisted Latin Hotels in Spanish and brought new revenue to increase our total by 12% of the Latin market.• Assisted Marketing Department creating hotel ads for our weekly eblast, hotel ads for our company websites, and online CCRA magazine using HTML coding, FrontPage, Photoshop, illustrator. Constant Contact - weekly eblast was targeted to the 30,000 agencies and contained Hotels specials. Created online questionnaires for Travel Agents using Perl, SQL 2000.

Texas, United States

Contributed $4M annual revenue via initiation of RFP hotel booking program• Imported and processed 32,000 worldwide hotels to an SQL database using Microsoft SQL and Visual Basic database. Ensured coherent flow of contracted rateso Developed user interface using Access and Visual Basico Created ad-hoc and custom reports for directors to query the data using Access and Crystal Reports• Created online hotel search to access hotel information using Perl and SQL Database including reports on revenue and booking statistics to hotels• Provided technical support to all levels of corporate and divisional management, including accounting, sales, marketing, customer service, call center reservation, training, and operations• Conducted monthly training for office staff using Word and Excel• Created weekly email office tips in Word and Excel, banner of email titled Sam’s Corner• Created weekly, monthly, quarterly reports for Hotel Directors that tracked growth and analyzed potential markets using Excel Pivot Tables• Liaisoned with various “Hotel Relationship Teams” and “Rates & Content Teams” to ensure hotel content was obtained from hotel sources in a timely manner• Assisted Latin Hotels in Spanish• Brought new revenue to increase total by 12% of the Latin market• Created and maintained an SQL database of 30,000 travel agencies• Ran custom queries using SQL Analyzer for Directors’ sales presentations to hotels• Worked closely with Accounting Department to provide management with weekly, monthly, annual projections and year-to-year comparisons using Excel Pivot Tables and SQL Analyzer• Assisted Marketing Department and created hotel ads for weekly eblasts and websites• Designed online ads for CCRA magazine using HTML coding, FrontPage, Photoshop. Weekly eblast targeted 30,000 agencies• Created online questionnaires for travel agents using Perl and SQL• Updated and maintained three company websites using HTML, PHP, JAVA, Perl and Photoshop

Gardena, Ca

• Developed an in-house accounting program using dbase IV and Clipper that included accounts payable and receivables modules. Created ad-hoc reports for the President of the Company. Installed Accpac 3.0 and created invoice templates and in-house reporting.• Installed and maintained a 10-user Novell 4.0 system and upgraded all computers.• Developed company catalogs, manuals, and price lists on Page Maker 6 and Microsoft Word.• Designed and maintained company’s Web pages using FrontPage.http://www.inca-tvlifts.com/

Aa Degree, Data Processing / Business Relations

Education record