• Manages training management planning, implementation, and assessment to ensure consistency in statewide business practices • Oversees the Florida Department of Transportation's Instructional Design Training Program• Maintains the Florida Department of Transportation's Computer Based Training (CBT) programs• Train and assist instructors and provider offices with curriculum development and delivery in accordance with modern design and WCAG accessibility standards• Oversees administration of the Florida Department of Transportation's Learning Management System (LMS)• Manages contracts for software, services, vendors, and events

• Supervised all training deliverables (media production, technical documentation, webinars, instructor-led training, and 21 asynchronous e-learning courses in an LMS) for over 200 partnering higher education institutions• Coordinated training and deployment experiences of 5 distinct SAAS product platforms with an average of 60% new user adoption across 70% of institutions • Created and maintained a Learning Management System comprised of 24 courses and used by over 4,000 external users• Evangelized new product optimizations and case studies to boost adoption via evergreen strategic content, marketing campaigns, and product-specific webinars• Enabled internal users in customer success, sales, and business development departments via strategic meetings and customer research to prompt proactive engagement with potential and current customers

• Maintains a deep expertise of the Civitas Learning solutions• Reviews usage and adoption metrics and goals, their link to adoption and how training could best serve improvements therein• Assesses, designs, and delivers training content delivery methods best suited to serve primary outcomes • Maintains a regular cadence of feedback and discovery that helps innovate trainings as a solution

• Analyzes and maintains project momentum using management strategies, scope documents, wireframes, and requirements documents• Utilizes Agile methodology to ensure team adaptability and optimized performance within scope of project outline and deadlines

• Oversees training and development operations for undergraduate advisors. • Uses ADDIE model to determine training needs and then work to create timely solutions.• Delivers various face to face trainings related to advising practices.• Assists with facilitating training related to FSU's partnership with the Educational Advisory Board (EAB). • Manages the advisor learner organizations in the Canvas learning management system.• Designs online training videos and modules related to advising systems and practices.• Serves as owner and moderator of the advisor mailing list.

• Instructs a class of roughly 20 freshmen who live in the Bryan Hall Living Learning Community during each Fall semester• Collaborates with other instructors to create lessons that engage students and promote critical thinking• Presents topics related to: self exploration (values, interests, skills), major exploration, career exploration, and campus and community involvement

• Primary goals of the program are to support, challenge, and empower students as a means to achieve success during and beyond college• Supervises, coaches and supports six College Life Coaches to ensure consistent performance around the center• Assists with recruiting and developing new employees• Conducts individualized meetings where the focus is centered on any goals or challenges defined by the student or coach• Provides timely and relevant information to maintain a strong rapport with academic advisors and other university faculty• Serves as an overall program advisor for the Garnet and Gold Scholar Society• Assists in training and team building with new coaches via presentations, discussions and scenario-based instruction methods• Researches trends in the higher education field to present at annual National Academic Advising Association (NACADA) and Student Affairs Administrators in Higher Education (NASPA) conferences• Analyzes coach meeting and contact data via Salesforce client management software

• Primary goals are to support, challenge, and empower students to promote success during and beyond college• Supervises, coaches and supports three College Life Coaches to ensure quality student meetings• Assists with creating training experiences for new coaches• Conducts individual meetings where the focus is centered on any goals or challenges defined by the student• Works with sophomores in the Center for Academic Retention and Enhancement (CARE) program• Provides timely and relevant information to maintain a strong rapport with academic advisors and other university faculty• Serves as an overall program advisor for the Garnet and Gold Scholar Society• Assists with training new coaches through presentations, discussions and scenario-based instruction• Researches trends in the higher education field to present at annual National Academic Advising Association (NACADA) and Student Affairs Administrators in Higher Education (NASPA) seminars

• Primary goals are to support, challenge, and empower first-year students as they adjust to the collegiate setting • Conduct individual meetings where the focus is centered on any goals or challenges defined by the student• Working with students in the Center for Academic Retention and Enhancement (CARE) program• Responsible for providing timely and relevant information, maintain a strong rapport with academic advisors and other university faculty, presenting information at new student orientations, and researching trends in the higher education field to present at annual National Academic Advising Association (NACADA) seminars

• Responsible for scheduling appointments with academic advisors and assisting students in meeting with their scheduled coach or advisor• Using various programs such as Microsoft Outlook and Excel to guarantee timely correspondence and update spreadsheets to track enrollment statistics and student rosters• Accountable for various daily and weekly tasks in order to keep students and faculty informed on campus events and to make certain that the office is operating smoothly

• Tutors and teaches small groups in SAT, ACT, and GRE tests• Expertise in writing skills, reading comprehension, verbal reasoning, vocabulary building, and essay writing • Trains newer tutors in classroom management, listening skills, and asking open-ended questions to best gauge learner motivation and identify obstacles• Revises classroom curricula for classes as needed