Samuel Norman work email
- Valid
Samuel Norman personal email
I'm a Software Developer with a passion for learning and creating. I graduated from Mountainland Technical College, studying Web Development with a primary focus of Front End development with React and Angular. I've been blessed to work as a Scrum Master, Manual QA and currently work as a Software Support Engineer at Accela where I get to increase my skills and make a difference everyday in the lives of citizens, local/state government and my peers.
Accela
View- Website:
- accela.com
- Employees:
- 536
- Company phone:
- (925)659-3200
- Company email:
- info@accela.com
-
Sr. Software Support EngineerAccela Oct 2022 - PresentSan Ramon, Ca, Us -
Software Support EngineerAccela Feb 2021 - Oct 2022San Ramon, Ca, Us- Debug and identify errors within Accela software and Third-Party Integrations, primarily focused on Payment, Document Management/Review solutions and internal APIs. (Spring Boot, ASP.NET, Javascript, SQL) - File bug fix and enhancement requests, working in tandem with Engineering and Product Management to ensure priority and expectations are met. - Develop documentation and tools to improve quality of life and efficacy of Accela Support processes. -
Technical Support EngineerAccela Feb 2020 - Feb 2021San Ramon, Ca, Us-Solved complex technical issues for Accela Customersas well as Accela Implementation Partners.-Configured and helped implement key components for Accelaproducts including servers, adapters, custom scripts(Javascript) and other software implementations(Java, ASP.NET, MSSQL). -
Customer Care Representative - Tech SpecialistYounique Products Aug 2018 - Nov 2019Lehi, Ut, Us- Tested and validated bugs and issues reported by employees and customers- Reported bugs and system issues to software development via Workfront and JIRA -
Scrum Master ApprenticeYounique Products May 2019 - Jul 2019Lehi, Ut, Us- Assisted in Quality Assurance tasks, testing and approving pull requests, creating and executing test cases, and smoke testing new features and updates before major launches - Assisted in organizing and assigning the team’s tasks and backlog via JIRA and Workfront- Conducted and facilitated Stand Up, Iteration Planning and Retrospective meetings for a team of software developers in a SAFe Agile environment
Samuel Norman Skills
Samuel Norman Education Details
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Mountainland Technical CollegeWeb Development -
Utah Valley UniversityComputer Science -
Ensign CollegeSoftware Engineering
Frequently Asked Questions about Samuel Norman
What company does Samuel Norman work for?
Samuel Norman works for Accela
What is Samuel Norman's role at the current company?
Samuel Norman's current role is Sr. Software Support Engineer.
What is Samuel Norman's email address?
Samuel Norman's email address is sn****@****ela.com
What schools did Samuel Norman attend?
Samuel Norman attended Mountainland Technical College, Utah Valley University, Ensign College.
What skills is Samuel Norman known for?
Samuel Norman has skills like Git, Test Automation, Node.js, Mongodb, Html5, Troubleshooting, Jira, Agile Methodologies, Scrum, Quality Assurance, Selenium, Cascading Style Sheets.
Who are Samuel Norman's colleagues?
Samuel Norman's colleagues are Nikita Gupta Rihal, Jonathan Xu, Danijela Faeller, Minna Li, Bilal Chouman, Ray Murphy, Quin Crease.
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