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@alltrails.com
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Samuel Schmutz is listed as Data and Operations Associate at AllTrails, a with 64 employees, based in San Francisco Bay Area, United States. AeroLeads shows a work email signal at alltrails.com and a matched LinkedIn profile for Samuel Schmutz.
Samuel Schmutz previously worked as Trust & Safety Specialist at Gofundme and Customer Service Agent at Gofundme. Samuel Schmutz holds Bachelor Of Arts (B.A.), English Language And Literature, General from California Polytechnic State University-San Luis Obispo.
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AeroLeads found 1 current-domain work email signal for Samuel Schmutz. Compare company email patterns before reaching out.
Operations and Data Associate with history of working in the crowdfunding and recreational/outdoor tech spaces. Experience includes Trust and Safety specialist and Customer success support. Native English speaker and fluent in Spanish.
Listed skills include Editing, Writing, Spanish Literacy, Microsoft Office, and 10 others.
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San Francisco Bay Area
- Assist with data research initiatives to ensure ongoing accuracy of trails and trail data in the US and across the globe- Coordinate research tasks with teammates and self-pilot through each sprint- Review and curate trail data received from user submissions- Experience with mapping and GIS tools
San Diego
- Conduct investigations and leverage outside sources to remove fraudulent campaigns. - Administer the GoFundMe Guarantee by ensuring donors and beneficiaries are protected from misuse on the platform. - Work with law enforcement agencies to assist in the investigation, trial, and prosecution of fraudulent users. Curator of records. Respond to subpoenas and court orders.Recognize and seal security breaches across the GoFundMe platform.- Collaborate cross-functionally to ensure the appropriate plan of action is followed and shared with the public.- Publish articles in Help Center and FAQ. Improve and enhance internal processes, resources, and systems. Provide public-facing content that leads to customer success.- Onboard and oversee the progress of new specialists.- Tools: Adobe, Asana (task management), ZenDesk (user ticketing system), Slack (communication service), JIRA (issue and release tracker), Google Suite
San Diego
- Provided email support in 5 minutes or less. Maintained metrics: 90% customer satisfaction, 90% internal ratings, & 70 emails per day. Including escalated & VIP situations.- Collaborated with Product team on user-feedback & shared ideas to improve the product & internal processes.- Mentored incoming agents through training, shadowing, & qualitative rating of tickets. Trained agents on the product, payment processors and policies.
Palo Alto
-Spoke at public events on behalf of POST effectively gathering emails and growing the organization's community. -Organized and publicized events through Eventbrite. -Edited and distributed the POST newsletter to subscribers.-Translated technical website administration guide into easy-to-read instructions. -Provided written marketing content to the communications team for a hikes guide and natural events calendar.
-Completed dozens of new and ongoing video projects under tight turnaround times to meetannual convention deadline.-Managed communication between marketing departments and video editors.-Researched revenue procurement opportunities in video marketing.-Coordinated projects between different marketing departments.
Other employees you can reach at alltrails.com. View company contacts for 64 employees →
Alimi Victoria
Colleague at AlltrailsAbuja, Federal Capital Territory, Nigeria
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Elliot Connors
Colleague at AlltrailsBrooklyn, New York, United States
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Payal Gupta
Colleague at AlltrailsDelhi, India
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Natalia Lees
Colleague at AlltrailsBrooklyn, New York, United States
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Jes Delong
Colleague at AlltrailsMinneapolis, Minnesota, United States
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Zoé Schneider
Colleague at AlltrailsBirkenhead, England, United Kingdom
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Annie Le
Colleague at AlltrailsGreater Melbourne Area, Australia
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Erin Lucey
Colleague at AlltrailsBozeman, Montana, United States
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Abigail F.
Colleague at AlltrailsGreater Seattle Area, United States
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Jaclynn Nishimi
Colleague at AlltrailsSan Francisco, California, United States
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Quick answers generated from the profile data available on this page.
Samuel Schmutz works for AllTrails.
Samuel Schmutz is listed as Data and Operations Associate at AllTrails.
AeroLeads has found 1 work email signal at @alltrails.com for Samuel Schmutz at AllTrails.
Samuel Schmutz is based in San Francisco Bay Area, United States while working with AllTrails.
Samuel Schmutz has worked for Alltrails, Gofundme, Peninsula Open Space Trust (Post), Rodan + Fields, and Canterbury English.
Samuel Schmutz's colleagues at AllTrails include Alimi Victoria, Elliot Connors, Payal Gupta, Natalia Lees, and Jes Delong.
You can use AeroLeads to view verified contact signals for Samuel Schmutz at AllTrails, including work email, phone, and LinkedIn data when available.
Samuel Schmutz holds Bachelor Of Arts (B.A.), English Language And Literature, General from California Polytechnic State University-San Luis Obispo.
Samuel Schmutz is listed with skills including Editing, Writing, Spanish Literacy, Microsoft Office, Esl, Research, Tutoring, and Spanish Translation.
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