Samuel J Xavier Email & Phone Number

Grand Prairie, Texas, United States

• Shadowed multiple department heads to gain a full understanding of the concrete pipe and box industry encompassing Sales, Estimating, Coordination, Drafting, Engineering, Production and Shipping.
• Created a complete, unified set of standard operating systems with easy to read, clear syntax for Coordinators in the Sales team.
• Created a detailed instruction packet for the newly installed QPS software system in the Estimation department.
• Became versed in the estimating process, from bid request to take off.
• Reviewed sales reports in weekly sales meetings with Director of Sales.
• Shadowed Sales Representatives, conducting site visits as well as visiting customers.

Frisco, Texas, United States

• Welcomed over 200 guests per night in an upscale atmosphere.
• Communicated guest notes with servers to ensure memorable dinners.

Frisco, Texas, United States

• Provided excellent customer service to over 300 customers per shift
• Managed inventory and restocked items as needed.
• Perfected a standardized process for beverage preparation and clean up as a Barista.
• Executed assignment of all reservations for Friday nights, Saturday nights and Sunday brunches.
• Trained new hosts in guest protocol and management policies.
• Served up to 6 tables per shift, ensuring guest satisfaction with attention to detail.