•Compressed thousands of tenant questions and complaints into concise, readable, and complete information for property management to easily respond and assist tenants.•Performed the maintenance and full turnover of over three hundred bedspaces and common areas.•Generated a multitude of new leases signed for the upcoming lease term through property tours and contacting leads.•Took a head role in the in-office mailroom, ensuring the successful delivery of packages to residents.

•Utilized GIS, VIN lookup, and public records websites to find and verify information about loan collateral.•Input borrower financial statements and tax documents into computer software, generating reports that provided senior underwriters with an array of ratios and statistics concerning liquidity, solvency, and ability to repay.•Generated and completed a preliminary credit authorization memorandum for each loan summarizing borrower credit, collateral information, and current lending relationship with the bank or credit union.•Allowed senior underwriters to make informed recommendations on whether to accept, reject, renew, or modify a loan.