Samuel Boateng Email & Phone Number

Chantilly, Virginia, United States

• Knowledge of and familiarity in the operation of pan/tilt/zoom camera equipment, automated bollards, magnetometers, x-ray machines, computerized access control systems, CCTV systems, and two-way radio systems.
• Responds to unusual or emergency situations at client’s site using the appropriate escalation of force level up to and
• including armed response by following established protocol.
• Maintains proficiency in the use of all assigned protective equipment, restraint devices… Show more
• Maintains proficiency in the use of all assigned protective equipment, restraint devices and weapons.
• Carry firearm license/permit on person while on duty (Unless local or state law requires the Contractor to maintain the

• Replace and repaired PC's and printers at retail locations such as Red Lobster, Home Depot, Target, Giant Eagle, and CVS.
• Administered a project to migrate all users from Lotus Notes to Outlook.
• Conduct the installation of HP computers with Windows XP Professional by imaging the old PC and migrating the data to the new PC.
• Oversee the upgrade of all machines from Windows XP to Win7.
• Lead and coordinated the relocation of equipment to a temporary site during office… Show more
• Lead and coordinated the relocation of equipment to a temporary site during office renovations.

Fredericksburg, Virginia

• Served existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
• Established service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
• Maintained rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
• Kept personal equipment… Show more
• Kept personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Documented service and installation actions by completing forms, reports, logs, and records.

Tysons Corner 16

• Implement and follow company standard operating procedures.
• Ensure guest service needs are met, adequate staffing and training of all staff members.
• Create an employee schedule that balances financial feasibility and ensures guest satisfaction.
• Provide direction, coaching and leadership for all employees.
• Planning and controlling change.
• Managing quality assurance programmers.

Courthouse Plaza 8

• Implement and follow company standard operating procedures.
• Ensure guest service needs are met, adequate staffing and training of all staff members.
• Create an employee schedule that balances financial feasibility and ensures guest satisfaction.
• Provide direction, coaching and leadership for all employees.
• Planning and controlling change.
• Managing quality assurance programmers.

Tysons Corner 16

• Implement and follow company standard operating procedures.
• Ensure guest service needs are met, adequate staffing and training of all staff members.
• Create an employee schedule that balances financial feasibility and ensures guest satisfaction.
• Provide direction, coaching and leadership for all employees.
• Planning and controlling change.
• Managing quality assurance programmers.

Hoffman Center 22

• Understand target audience and desired objectives for each presentation tailoring each by leveraging existing content and/or creating new content.
• Analyzing the needs of the client and crafting a compelling message, strategically positioning our thought leadership and solutions
• Reviewing RFP response where adequate to support presentation development effort
• Working with client-facing teams to determine clients’ needs and to develop timely and appropriate solutions, customizing… Show more
• Working with client-facing teams to determine clients’ needs and to develop timely and appropriate solutions, customizing the message and solution when appropriate
• Researching product and platform-specific information and applying research to strengthen the story.

Hoffman Center 22

• Make certain guest service is friendly, helpful, and fast.
• Complete ticket purchase transactions by:
• Greeting each guest and identifying tickets requested
• Reading a computer screen, operating a keyboard, or dispensing manual tickets
• Completing a credit card or gift card transaction or collecting cash and making accurate change
• Thanking the guest

Hoffman Center 22

• Proficient guest service, administrative and follow-up skills
• Comfortable communication and cooperation with guests, supervisors, peers, subordinates, vendors, or partners
• Ability to communicate and work effectively with guests in high-volume setting.
• Good verbal communication skills as well as math and cash handling skills
• Ability to meet tight deadlines under minimal supervision.

Hoffman Center 22

• Make certain guest service is friendly, helpful, and fast.
• Complete ticket purchase transactions by:
• Greeting each guest and identifying tickets requested
• Reading a computer screen, operating a keyboard, or dispensing manual tickets
• Completing a credit card or gift card transaction or collecting cash and making accurate change
• Thanking the guest

Electrical Engineering

Education record